What to do if a virus is found

14-9

What to do if a virus is found

Windows 95: If you see a virus alert

1.Look for words that identify the type of problem. Read the whole message.

2.Press Enter to choose the action that is preselected for you, or type the first letter of the action you want to take (for example, type R for Repair). If you need more information, see “Quick guide to alert actions” on the next page.

If your computer is halted because of an active virus in memory, turn off the power, insert your Norton AntiVirus Emergency Boot Disk in the A: drive, and turn the power back on. Follow the on-screen instructions. (See “Windows 95: Create rescue disks” on page 14-7.)

Windows NT: If you see a virus alert

1.As part of Auto-Protect operation, Norton AntiVirus for Windows NT is preset to Deny Access to an infected file during regular computer operation. See“Customize Norton AntiVirus” on page 14-7 to change how Auto- Protect works.

2.Start Norton AntiVirus and scan your disk to eliminate the virus. See “Scan for viruses” on page 14-6.

Windows 95 and Windows NT:If you see the Norton AntiVirus Repair Wizard

Click Next to have Norton AntiVirus automatically get rid of the virus.

AntiVirus

Norton 14: Chapter

 

 

Windows 95 and Windows NT:

If you see the Problems Found dialog

1.Highlight an entry in the list box.

2.Read the message at the bottom of the dialog box.

3.Click Repair when infected files are found.

See “Quick guide to alert actions” on the next page for information about the other actions.