Adaptec Customer Support, Electronic Support | HP C4380-90100

B-8	Adaptec Customer Support

Adaptec Customer Support

Electronic Support

Technical information, including product literature, answers to commonly asked questions, information on software upgrades and other topics is available electronically through the following:

World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . www.adaptec.com

On the Internet, you can send CD-ROM, CD-R, and CD publishing-specific messages to support@adaptec.com. Include “CD-R SW” in the subject.

The Adaptec Software Products Group can also be found on several CD-ROM, CD-R, and CD publishing newsgroups and lists on the Internet.

Interactive Fax System . . . . . . . . . . . . . . . . . . . . . . . . . . 303-684-3400

Interactive Voice Response System . . . . . . . . . . . . .1-800-959-7274

Technical and Product Support

To speak with an Adaptec product support representative, call:

In the U.S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-408-934-7283

In Europe

32-2-352-3490

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HP C4380-90100 manual Adaptec Customer Support, Electronic Support, Technical and Product Support, Europe

Contents

HP SureStore CD-Writer Plus User’s Guide Table of Contents Making Music CDs Making Inserts and LabelsCopying CDs HP Simple Trax Corel Print House Magic Photo OrganizerPaperMaster Live Quick-Start Tutorial Norton AntiVirus Appendix B Customer Support Index Laser Safety Installation Guide Vii Declaration of Conformity Viii FCC Declaration of Conformity Hewlett-Packard Limited Warranty Statement Duration of Limited Warranty HP Software License Agreement Installing CD-Writer Plus and Software What’s in the Package Tools You’ll Need Getting an Install RecommendationTools You’ll Need Installing the Hardware Installing the Hardware Remove the cover from your computer Serial Number Slave Screws electrically ground the drive IDE Controllers PIN-1 One Device Need to purchase a Y-power cable that MPC-2 connector Installing the Software for Windows 95 or Windows NT Installing the Software for Windows 95 or Windows NT Uninstalling the Software If You Have ProblemsDid you read the Install Recommendation see page 1-2? Click the Start button If You Have Problems Now your computer won’t boot up Error message when I double-click on the CD-Writer Plus icon Does your computer meet the minimum system requirements Inserting a CD Using Your CD-Writer PlusUsing CDs Choosing CDs for Your CD-Writer Using CDsRemoving a CD Purchase HP CD-RW ReWritable media Purchase HP CD-R Recordable or write-once media Maintenance Maintenance Problem Solving Things to Try First Common Symptoms and Solutions Common Symptoms and Solutions Video is choppy Copying directly from one CD to another doesn’t workAudio sounds poor Unable to see a second session reading from a CD-ROM drive Hard Drive Compression Software Achieving optimal performance Maxtor Hard Drives Buffer underrun error messagesKnown Compatibility Problems Checking for resource conflicts Using CD-RW Discs When should I use CD-RW discs?Sharing Your CDs Varying Formats Sharing Your CDs How do I know if a CD-ROM is MultiRead? Sharing CDs across Different FormatsCan I share a CD-RW disc? Can I share a CD-RW disc? Using CD-R Discs When should I use CD-R discs?Can I automatically share a CD-R with anyone? What if I used DirectCD to create my CD-R disc? Using CD-R Discs Are there any other ways to create CD-R discs? Interchange SummaryWhat if I used Easy CD Audio to create my CD-R disc? Interchange Summary Making Data CDs Uses for DirectCD Starting DirectCD Starting DirectCDWriting Data to a CD the First Time Writing More Data to a DirectCD Disc Adding Data to a DirectCD DiscEjecting a DirectCD Disc Erasing the Contents on a DirectCD Disc Getting Help Making Music CDs Starting Easy-CD Audio How to Make a Music CD How to Make a Music CDUsing the Wizard Recording Audio Tracks from an Existing Music CD Click the Audio CD Layout tab Recording Wave Files Stored on Your Hard Drive Pre-recording Audio Tracks to Wave Files Click the Audio CD Layout tab Modifying Your CD Layout Changing the Order of Your SongsRemoving Songs from Your CD Layout Modifying Your CD Layout Playing Music CDs Renaming Songs in Your CD LayoutSaving a CD Layout Opening an Existing CD Layout Getting Help Making Inserts Labels How to Make a Jewel Case Insert Starting Jewel Case DesignerEditing Inserts Viewing Inserts Using Rulers and Grids How to Make a Jewel Case InsertUsing Rulers Zooming Using Grids Positioning Inserts Adding Text Attribute Description Editing Text Objects Adding GraphicsArranging Track Titles Fitting Tracks on a Creating Track Column ListsDisplaying Track Numbers and Duration Times Printing Jewel Case Inserts Copying CDs What Kinds of CDs Can I Copy? Starting CD Copier What Kinds of CDs Can I Copy? How to Make a Copy of a CD How to Make a Copy of a CD Setting Description CD Copier Advanced Tab SettingsCD Copier Advanced Tab Settings HP Simple Trax Welcome to HP Simple Trax To protect files and folders immediately Protecting Files and Folders ImmediatelyProtecting Files and Folders Immediately To add files and folders to the Protection List Creating a Protection ListCreating a Protection List Scheduling a Protection Session to Run Automatically Scheduling a Protection Session to Run Automatically To schedule a protection session To retrieve protected files and folders Retrieving Protected Files and FoldersRetrieving Protected Files and Folders Retrieving Protected Files and Folders Retrieving Protected Files and Folders File Protection History dialog box appears Searching the HP Simple Trax Information VaultSearching the HP Simple Trax Information Vault Searching the HP Simple Trax Information Vault HP Simple Trax Control Panel Overview HP Simple Trax Control Panel Overview Selection Tab Available Files Schedule Setup Tab Protection List Error Logs Tab Adobe PhotoDeluxe Welcome to Adobe PhotoDeluxeRegistration Starting PhotoDeluxe If You have Problems Learning PhotoDeluxe10-2 Learning PhotoDeluxe Looking at PhotoDeluxe Looking at PhotoDeluxe10-3 Getting a Photo into PhotoDeluxe Toolbar and Photo Organizer10-4 Getting a Photo into PhotoDeluxe To get a photo Using the Get Photo Button10-5 To get a photo from My Photos, Sample Photos, or Clip Art Getting a Photo from the Photo Organizer10-6 Saving and Printing your Photos Saving your Work10-7 Saving and Printing your Photos Sending Photos to Another Program or Computer 10-8To save changes to a photo To prepare a photo for use in a Web page or e-mail message 10-9 To send a photo to a file format for use in another program To check Page Setup options Printing a Photo10-10 To check the photo size in Print Preview Touching Up a Photo 10-11To print multiple copies on a single To use a Touch Up Activity Adding Text Undoing Mistakes10-12 Adding Text 10-13 Exploring Advanced Features Exploring Advanced Features10-14 To change text that already exists in a photo Marking Areas with Selection Tools 10-15 10-16 Corel Print House Magic Whats in Corel Print House Magic?Corel Print House 11-1 Corel Photo House Corel Family & FriendsWhat You Need To Use Corel Print House Magic 11-2 Corel Print House 11-3Corel Print House To start Corel Print House Corel Print House 3 Desktop 11-4 Toolbox Style BarProperty Bar Color Palette 11-6 Corel Print House 3 ProjectsRulers Corel Photo House Beginning your work11-7 Corel Photo House 11-8 Setting upCorel Photo House 2 Desktop 11-9 Corel Photo House 2 EffectsTouch-Up effects Corel Family & Friends Special effectsPlug-In effects 11-10 11-11 Photo Organizer Getting StartedStarting the Photo Organizer 12-1 Adding Photos to the Media Library Viewing Pictures12-2 Getting Started Viewing a Slideshow Rearranging Pictures on the Gallery Tab12-3 To rearrange the order of pictures on the Gallery tab Creating Albums Creating E-Mail12-4 To create an album Cataloging Pictures Assigning KeywordsAssigning Classifications 12-5 Searching for Pictures Entering Search Terms12-6 To enter search terms Changing Pictures Performing Keyword SearchesPerforming Classification List Searches 12-7 12-8 Sending Pictures to Other Imaging Programs Printing Pictures12-9 To print pictures individually, one per PaperMaster Live Quick-Start Tutorial 13-1 Searching for a Document Searching for a Document13-2 13-3 Viewing and Customizing Your DocumentsOpening and Viewing a Document Cropping Your Document Type Text Tool 13-4Sticky Note Annotation Faxing and Printing Your Documents 13-5Faxing and Printing Your Documents Faxing Creating a New Cabinet and Copying Information 13-6Creating a New Cabinet and Copying Information Printing Creating Customized Drawers and Folders Creating Customized Drawers and Folders13-7 Creating a New Folder 13-8Creating a New Drawer Filing a Document into PaperMaster Live Filing a Document into PaperMaster Live13-9 Publishing, Sharing and Archiving Cabinets to CD Closing a Cabinet13-10 Publishing, Sharing and Archiving Cabinets to CD Upgrade Notification Viewing a Cabinet Given to you on CDCongratulations 13-11 Upgrade Notification 13-12 What is a virus? Norton AntiVirusAbout Norton AntiVirus 14-1 What Norton AntiVirus does automatically What you have to do14-2 About Norton AntiVirus Using Norton AntiVirus System requirements for installation14-3 Windows What else can I do with Norton AntiVirus? Turning Auto-Protect off temporarilyStart Norton AntiVirus 14-4 To get help using Norton AntiVirus, do one of the following Register Norton AntiVirusGet help 14-5 Scan for viruses Schedule virus scans14-6 To scan drives for viruses Customize Norton AntiVirus Windows 95 Create rescue disks14-7 To customize Norton AntiVirus protection 14-8 Windows NT Bypass boot record scansTo create or update rescue disks What to do if a virus is found 14-9What to do if a virus is found Windows 95 If you see a virus alert 14-10 Actions What to do if Norton AntiVirus can’t repair If an item can’t be repairedInfected files 14-11 Hard disk master boot record or boot record Compressed files14-12 To uncompress and repair 14-13 Floppy disk boot recordSystem file 14-14 Updating virus protection with LiveUpdateKeeping virus protection current 14-15 Using LiveUpdate EmailScheduling automatic LiveUpdates 14-16 Updating virus protection without LiveUpdateTo install the latest virus definitions on your computer Troubleshooting Troubleshooting14-17 Check the Load Auto-Protect At Startup check box Program does not work properly after repair 14-18 Command-line switches 14-19 Only the boot records of the specified drives are Scanned 14-20 If your computer does not have a CD-ROM drive Technical InformationMinimum System Requirements What Affects System Performance What Affects System Performance Drive Specifications Drive SpecificationsUDF 1.5 Disc Data Capacity 74 Minute CD Performance Dimensions Discs supportedInterface Environmental Who do you need to call for help? Software or Hardware Customer Support ServiceCustomer Support Information For your computer Before You Call HPBefore You Call HP Where to Find This Information IDE controller settings Other CD-ROM drivesSound board Other IDE devices HPFirst Faxback Service HP Customer SupportHP Customer Support Bulletin board site 8,N,1,F, 1200-28.8K baud Telephone FAX Adaptec Customer Support Electronic SupportTechnical and Product Support Adaptec Customer Support Canada Adobe PhotoDeluxe Technical SupportAdobe PhotoDeluxe Technical Support European Support Corel Print House Magic Service & Support Technical Support ServicesCorel Print House Magic Service & Support Support Middle East Eastern EuropeAsia Pacific Africa Photo Organizer Customer Support Photo Organizer Customer Support PaperMaster Technical Support United States and Canada Denmark Eastern Europe/Middle East/Africa/Greece/Cyprus/TurkeyFinland France/Switzerland Italy/Switzerland NetherlandsNorway Poland Symantec Service and Support Solutions Virus definitions update diskSymantec Service and Support Solutions Technical support America Online CompuServeSymantec BBS Automated fax Support for old and dis versions Customer ServiceWorldwide Service and Support Brazil Returning a Drive Returning a Drive Index Index-1 Index-2 Index-3 Index-4 Index-5 Index-6 Index-7 Index-8 Index-9 Index-10 Index-11