Common Symptoms and Solutions

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drive letter you wish to change. Select Assign Drive Letter. Change the drive letter.

In Windows Explorer, unable to see the CD label or all the sessions/files on the CD

Refresh the screen. Select the My Computer icon in Windows Explorer

and press F5.

Lost power to the computer or had to press CTRL-ALT-DEL while writing to the CD!

If you lose power while writing to your CD (the CD-Writer Plus drive's red light is on) OR If you exit an application or press CTRL-ALT-DEL while writing to CD...

You may be able to salvage your CD, but ONLY if you:

1.LEAVE YOUR CD IN THE DRIVE, DO NOT OPEN THE CD TRAY

2.Turn your machine off

3.Turn it back on

4.Then re-enter the application you were using

Once the application tries to access the CD-Writer Plus drive, the recovery operation will make it appear that the last session is there. However, in reality, only a part of the CD's directory may be there. Your recordable CD is still usable if you can read the directory. Repeat the entire copy operation to make sure that your files are copied to the recordable or ReWritable CD.

Hard Drive Compression Software

We do not recommend using hard drive compression software. If you use hard drive compression software, it estimates free hard drive space based upon a compression ratio (often user selectable). Programs may check your hard drive for space needed and may think you have the necessary free space. However, depending on the type of files you are copying, you may in fact not have enough hard drive space.

Achieving optimal performance

Run SCANDISK.EXE and DEFRAG.EXE on your hard drive before using your CD-Writer Plus drive for the first time (see your Windows manual for more information). Then run them periodically after that. These programs improve access times to the hard drive, which will help improve system performance while writing to and reading from the CD- Writer Plus drive.

Chapter 3: Problem Solving

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HP C4380-90100 manual Hard Drive Compression Software, Achieving optimal performance