HP C4380-90100 manual Common Symptoms and Solutions

3-2 Common Symptoms and Solutions

Common Symptoms and Solutions

■Now your computer won’t boot up! (see page 1-15)

■Not sure which drive letter was assigned to the CD-Writer Plus (see page 1-16)

■The CD-Writer Plus drive doesn’t show up in My Computer or Explorer. (see page 1-15)

■The device that is sharing the IDE data cable with my CD-Writer Plus drive doesn’t show up in Explorer or doesn’t work any more. (see page 1-16)

■The computer is trying to boot up from the CD-Writer Plus drive or receiving “Invalid Media” error message (see page 3-2)

■Copying directly from one CD to another doesn’t work. (see page 3-3)

■Audio sounds poor (see page 3-3)

■Video is choppy (see page 3-3)

■Applications cannot locate the CD in the CD-Writer Plus drive (see page 3-4)

■In Windows Explorer, unable to see the CD label or all the sessions/ files on the CD (see page 3-5)

■Lost power to the computer or had to press CTRL-ALT-DEL while writing to the CD! (see page 3-5)

■Buffer underrun error messages (see page 3-6)

■Hard Drive Compression Software (see page 3-5)

■Achieving optimal performance (see page 3-5)

■Known Compatibility Problems (see page 3-6)

■Checking for resource conflicts (see page 3-7)

The computer is trying to boot up from the CD-Writer Plus

drive or receiving “Invalid Media” error message

■If the computer is trying to boot up the operating system from the CD-Writer Plus drive, simply remove the CD from the drive tray when starting up your computer.

■If you do not want your computer to boot from the CD-Writer Plus drive, you need to change the “boot order” settings in your CMOS