Using the Windows recovery tools | 102 |
Using f11 recovery tools | 102 |
Using Windows 8 operating system media (purchased separately) | 103 |
Using Windows Refresh for quick and easy recovery | 103 |
Remove everything and reinstall Windows | 104 |
Using HP Software Setup | 105 |
12 Computer Setup (BIOS) and Advanced System Diagnostics | 106 |
Using Computer Setup | 106 |
Starting Computer Setup | 106 |
Navigating and selecting in Computer Setup | 106 |
Restoring factory settings in Computer Setup | 107 |
Updating the BIOS | 108 |
Determining the BIOS version | 108 |
Downloading a BIOS update | 108 |
Using Advanced System Diagnostics | 109 |
13 Support | 111 |
Contacting support | 111 |
Labels | 112 |
14 Specifications | 113 |
Input power | 114 |
Operating environment | 115 |
Appendix A Traveling with the computer | 116 |
Appendix B Troubleshooting | 118 |
Troubleshooting resources | 118 |
Resolving issues | 118 |
The computer is unable to start up | 118 |
The computer screen is blank | 119 |
Software is functioning abnormally | 119 |
The computer is on but not responding | 119 |
The computer is unusually warm | 119 |
An external device is not working | 120 |
The wireless network connection is not working | 120 |
The optical disc tray does not open for removal of a CD or DVD | 120 |
The computer does not detect the optical drive | 122 |
A disc does not play | 122 |
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