HP E1Y40U8 122

To start Advanced System Diagnostics:

1.Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2.

2.Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostic test while it is running, press esc.

110 Chapter 12 Computer Setup (BIOS) and Advanced System Diagnostics

Contents

Page Page Safety warning notice Page Table of contents Page Page Page Page Page Page Page 1 Welcome Finding information Page 2 Getting to know your computer Top TouchPad Page Lights Buttons and fingerprint reader (select models only) Keys Front Right Page Page Left Rear Display Page Page Bottom Page 3 Connecting to a network Connecting to a wireless network Using the wireless controls Using a WLAN Setting up a WLAN Configuring a wireless router Protecting your WLAN Using HP Mobile Broadband (select models only) Inserting and removing a SIM Page Using GPS (select models only) Using Bluetooth wireless devices Connecting to a wired network Connecting to a local area network (LAN) Using a modem Connecting a country- or region-specificmodem cable adapter 4Navigating using the keyboard, touch gestures and pointing devices Using pointing devices Setting pointing device preferences Using the pointing stick Using the TouchPad Turning the TouchPad off and on Using TouchPad gestures Page Page Page Edge swipes (select models only) Left-edgeswipe Using the keyboard Using Microsoft Windows 8 shortcut keys Identifying the hot keys Page Using keypads Using an optional external numeric keypad 5 Multimedia Using the media activity controls Audio Connecting speakers Connecting headphones Connecting a microphone Adjusting the volume Checking audio functions on the computer Webcam (select models only) Video VGA DisplayPort (select models only) Intel Wireless Display (select models only) 6 Power management Shutting down the computer Setting power options Using power-savingstates Enabling and exiting user-initiatedHibernation Setting password protection on wakeup Using the power meter and power settings Using battery power Maximizing battery discharge time Managing low battery levels Inserting or removing the battery Conserving battery power Using external AC power Testing an AC adapter 7 External cards and devices Using Media Card Reader cards (select models only) Inserting a digital card Removing a digital card Using ExpressCards (select models only) Configuring an ExpressCard Inserting an ExpressCard Removing an ExpressCard Using smart cards (select models only) Inserting a smart card Removing a smart card Using a USB device Connecting a USB device Removing a USB device Using 1394 devices (select models only) Connecting a 1394 device Removing a 1394 device Using an eSATA device (select models only) Connecting an eSATA device Removing an eSATA device Using optional external devices Using optional external drives Using the docking connector (select models only) 8 Drives Handling drives Using hard drives Intel Smart Response Technology (select models only) Removing or replacing the service door Page Replacing or upgrading the hard drive Removing the hard drive Page Installing a hard drive Replacing a drive in the upgrade bay Page Replacing an optical drive Page Page Improving hard drive performance Using HP 3D DriveGuard (select models only) Using optical drives (select models only) Identifying the installed optical drive Inserting an optical disc Removing an optical disc Page Page Sharing optical drives Using RAID (select models only) 9 Security Protecting the computer Using passwords Setting passwords in Windows Setting passwords in Computer Setup Managing a BIOS administrator password Page Managing a Computer Setup DriveLock password Entering a DriveLock password Changing a DriveLock password Using Computer Setup Automatic DriveLock Using antivirus software Using firewall software Installing critical security updates Using HP ProtectTools Security Manager (select models only) Installing an optional security cable Using the fingerprint reader (select models only) Locating the fingerprint reader 10 Maintenance Adding or replacing memory modules Page Cleaning your computer Cleaning products Cleaning procedures Updating programs and drivers Using SoftPaq Download Manager 11 Backup and recovery Backing up your information Performing a system recovery Using the Windows recovery tools Using f11 recovery tools Using Windows 8 operating system media (purchased separately) Using Windows Refresh for quick and easy recovery Remove everything and reinstall Windows Using HP Software Setup 12Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Starting Computer Setup Navigating and selecting in Computer Setup Restoring factory settings in Computer Setup Updating the BIOS Using Advanced System Diagnostics Page 13 Support Contacting support Labels 14 Specifications Input power Operating environment A Traveling with the computer Page B Troubleshooting Troubleshooting resources Resolving issues The computer is unable to start up The computer screen is blank Software is functioning abnormally The computer is on but not responding The computer is unusually warm An external device is not working The wireless network connection is not working The optical disc tray does not open for removal of a CD or DVD Page The computer does not detect the optical drive A disc does not play A movie is not visible on an external display The process of burning a disc does not begin, or it stops before completion C Electrostatic discharge Index