Chapter 4

(continued)

Light description/Light pattern

Explanation and recommended action

 

 

Right or left ink cartridge blinks and Power light

Borderless print error; missing or failed

is on.

cartridge; cartridge in wrong slot; miss-

 

installed cartridge. Right or Left ink cartridge

 

lights indicate whether the problem is with

 

the Tri-color or Black/Photo ink cartridge.

 

Follow the instructions provided in the HP

 

software messages displayed on your

 

computer.

 

 

Right or left ink cartridge light blinks, Resume

Ink cartridge is very low or the cartridge is

light blinks, Power light is on.

counterfeit or previously used. Right or left

 

ink cartridge lights indicate whether the

 

problem is with the Tri-color or Black/Photo

 

ink cartridge.

 

Replace cartridge. For more information,

 

see Replace the ink cartridges.

 

If this cartridge was sold to you as a new,

 

genuine HP cartridge, it may be a

 

counterfeit. Contact the store where this

 

cartridge was purchased or visit HP at:

 

www.hp.com/go/anticounterfeit for more

 

information or to report suspected fraud.

 

Note:

 

HP's ink cartridge warranty does not

 

cover non-HP ink or non-HP cartridges.

 

HP's printer warranty does not cover

 

repairs or service due to use of non-HP

 

cartridges or non-HP ink.

 

HP does not guarantee the quality or

 

reliability of non-HP ink.

 

NOTE:

 

Information about ink levels will not be

 

available.

 

 

Right or left ink cartridge light is on, Power light

Ink cartridge is low on ink. Right or Left ink

is on.

cartridge lights indicate whether the problem

 

is with the Tri-color or Black/Photo ink

 

cartridge.

 

You can continue to print, but you need to

 

replace the cartridge soon. For more

 

information, see Replace the ink cartridges.

 

 

Right or left ink cartridge light blinks, Power light

Tri-color or right ink cartridge needs

blinks.

attention. Right or Left ink cartridge lights

 

indicate whether the problem is with the Tri-

 

color or Black/Photo ink cartridge.

 

Reinstall the ink cartridge and try to print. If

 

the error persists, replace the cartridge. For

 

more information, see Replace the ink

 

cartridges.

66 Solve a problem

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HP Inkjet CN551A#201, L411A Inkjet CN551A#B1H manual Chapter