•Ink cartridges might be very low on ink. Replace any low cartridges. Try removing and reinstalling the cartridges, making sure they snap firmly into place. For more information, see Replace the ink cartridges.
•Make sure ink cartridges have not been tampered with. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer or ink cartridge. HP does not guarantee or support refilled ink cartridges. For ordering information, see HP supplies and accessories.
Check the media type
Some media types are not suitable for use with the printer. For more information, see Media specifications.
Colors do not line up correctly
Check the ink cartridges
•Check to make sure that both the black and
•Ink cartridges might need to be cleaned. See Clean the ink cartridges.
•Ink cartridges might be very low on ink. Replace any low cartridges. Try removing and reinstalling the cartridges, making sure they snap firmly into place. For more information, see Replace the ink cartridges.
•Whenever you install a new ink cartridge, you should align the ink cartridges for the best possible print quality. If the printout is grainy, has stray dots, jagged edges, or the ink is bleeding into another color, you can realign them through the Toolbox or print driver (Windows), HP Utility (Mac OS X), or the Toolbox software for PDAs (Windows Mobile). For more information, see Align the ink cartridges.
•Make sure ink cartridges have not been tampered with. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer or ink cartridge. HP does not guarantee or support refilled ink cartridges. For ordering information, see HP supplies and accessories.
Check the graphics placement
Use the zoom or print preview feature of the printer software to check for gaps in the placement of graphics on the page.
Streaks or lines in printouts
Check the print mode
Try using the Best mode in the print driver. For more information, see Print.
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