Clean the ink cartridges
Ink cartridges might need to be cleaned. For more information, see Clean the ink cartridges.
Ink is not filling the text or graphics completely
Check the ink cartridges
•Check to make sure that both the black and
•Ink cartridges might need to be cleaned. See Clean the ink cartridges.
•Ink cartridges might be very low on ink. Replace any low cartridges. Try removing and reinstalling the cartridges, making sure they snap firmly into place. For more information, see Replace the ink cartridges.
•Make sure ink cartridges have not been tampered with. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer or ink cartridge. HP does not guarantee or support refilled ink cartridges. For ordering information, see HP supplies and accessories.
Check the media type
Some media types are not suitable for use with the printer. For more information, see Media specifications.
Output is faded or dull colored
Check the print mode
The Draft or Fast mode in the print driver allows you to print at a faster rate, which is good for printing drafts. To get better results, select Normal or Best. For more information, see Print.
Check the paper type setting
When printing on special media, select the corresponding media type in the print driver. For more information, see Print on special and
Check the ink cartridges
•Check to make sure that both the black and
•Ink cartridges might need to be cleaned. See Clean the ink cartridges.
•Ink cartridges might be very low on ink. Replace any low cartridges. Try removing and reinstalling the cartridges, making sure they snap firmly into place. For more information, see Replace the ink cartridges.
•Make sure ink cartridges have not been tampered with. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer or ink cartridge. HP does not guarantee or support refilled ink cartridges. For ordering information, see HP supplies and accessories.
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