Size is reduced
•The reduce/enlarge or other copy feature might have been set from the control panel to reduce the scanned image. Check the settings for the copy job to make sure that they are for normal size.
•The HP photo and imaging software settings might be set to reduce the scanned image. Change the settings, if needed. See the onscreen Help for the HP photo and imaging software for more information.
Copy quality is poor
•Take steps to improve the copy quality
•Use quality originals.
•Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear images. See Load media for more information.
•Use or make a carrier sheet to protect your originals.
•Check the device
The ADF might need cleaning. See Clean the device for more information.
Copy defects are apparent
•Vertical white or faded stripes
The media might not meet
•Too light or dark
Try adjusting the contrast and
•Unwanted lines
The ADF might need cleaning. See Clean the device for more information.
•Black dots or streaks
Ink, glue, correction fluid, or an unwanted substance might be on the ADF. Try cleaning the device. See Clean the device for more information.
•Unclear text
•Try adjusting the contrast and
•The default enhancement setting might not be suitable for the job. Check the setting and change it to enhance text or photographs, if needed. For more information, see Adjust the lightness and darkness of your copy.
•Incompletely filled text or graphics
Try adjusting the contrast and
•Copy is slanted or skewed
•Make sure that the ADF input tray is not too full.
•Make sure that the ADF width adjusters are snug against the sides of the media.
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