Problem

Cause

Solution

 

 

 

Marks repeatedly appear at even

The product is not set to print on the type of

In the printer driver, select the Paper/

intervals on the page.

paper on which you want to print.

Quality tab and set Paper Type to

 

 

 

 

 

 

match the type of paper on which you are

 

 

 

 

 

 

printing. Print speed might be slower if you

 

 

 

 

 

 

are using heavy paper.

 

 

 

 

 

 

 

 

 

 

 

 

Internal parts might have toner on them.

The problem typically corrects itself after a

 

 

 

 

 

 

few more pages.

 

 

 

 

 

 

 

 

 

 

 

 

The paper path might need cleaning.

Clean the paper path.

 

 

 

 

 

 

 

 

 

 

 

 

The print cartridge might be damaged.

If a repetitive mark occurs at the same spot

 

 

 

 

 

 

on the page, install a new HP print

 

 

 

 

 

 

cartridge.

 

 

 

The printed page contains

The paper might not meet HP specifications.

Use a different paper, such as high-quality

misformed characters.

 

paper that is intended for laser printers.

 

 

 

 

 

 

 

 

 

 

 

 

If characters are incorrectly formed so that

Verify that the problem also occurs on the

 

 

 

 

 

 

 

 

 

 

they produce a wavy effect, the laser

configuration page. If so, contact HP. See

 

 

 

 

 

scanner might need service.

www.hp.com/support/ljm1130series or

 

 

 

 

 

 

www.hp.com/support/ljm1210series or

 

 

 

 

 

 

the support flyer that came in the product

 

 

 

 

 

 

box.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The printed page is curled or wavy.

The product is not set to print on the type of

In the printer driver, select the Paper/

paper on which you want to print.

Quality tab and set Paper Type to

 

match the type of paper on which you are

 

printing. Print speed might be slower if you

 

are using heavy paper.

 

If the problem persists, select a paper type

 

that uses a lower fuser temperature, such as

 

transparencies or light media.

 

 

The paper might have been in the input tray

Turn over the stack of paper in the tray.

too long.

Also, try rotating the paper 180° in the

 

input tray.

 

 

The paper might not meet HP specifications.

Use a different paper, such as high-quality

 

paper that is intended for laser printers.

 

 

Both high temperature and humidity can

Check the product environment.

cause paper curl.

 

The fuser temperature might be curling the paper.

M1130 Series select a paper type that uses a lower fuser temperature, such as transparencies or light media.

M1210 SeriesAt the product control panel, turn on the Less paper curl setting in the Service menu.

220 Chapter 12 Solve problems

ENWW

Page 234
Image 234
HP M1217NFW CE844A#BGJ manual If the problem persists, select a paper type