Fax error messages

Alert and warning messages appear temporarily and might require you to acknowledge the message by pressing the OK button to resume or by pressing the Cancel button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the product will attempt to resume printing the job after the warning has appeared for 10 seconds without acknowledgement.

Alert and warning messages

Control panel message

Description

Recommended action

 

 

 

Comm. error

A fax communication error occurred between

Allow the product to retry sending the fax.

 

the product and the sender or receiver.

Unplug the product telephone cord from the

 

 

wall, plug in a telephone, and try making a

 

 

call. Plug the product phone cord into a jack

 

 

for another phone line.

 

 

Try a different phone cord.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/ljm1210series or the

 

 

support flyer that came in the product box.

 

 

 

Fax delayed

Fax memory is full.

Cancel the fax by pressing the Cancel

Send memory full

 

button. Resend the fax. You might need to

 

send the fax in multiple sections if the error

 

 

 

 

occurs again.

Fax is busy Canceled send

The fax line to which you were sending a fax was busy. The product has canceled sending the fax.

Call the recipient to ensure that the fax machine is on and ready.

Check that you are dialing the correct fax number.

Check that the Redial if busy option is enabled.

Check for a dial tone on the phone line by

pressing the Send Fax button.

Make sure that the phone is working by disconnecting the product, plugging in a telephone to the phone line, and making a voice call.

Plug the product phone cord into a jack for another phone line, and then try sending the fax again.

Try a different phone cord.

If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.

ENWW

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HP M1217NFW CE844A#BGJ manual Fax error messages, Alert and warning messages, Fax delayed, Send memory full