Control panel message

Description

Recommended action

 

 

 

 

 

 

 

 

 

 

 

Fax Send error

An error occurred while trying to send a fax.

Try resending the fax.

 

 

 

 

 

 

Try faxing to another fax number.

 

 

Check for a dial tone on the phone line by

 

 

pressing the Send Fax

button.

 

 

Check that the telephone cord is securely

 

 

connected by unplugging and replugging the

 

 

cord.

 

 

 

 

 

 

Make sure that you are using the telephone

 

 

cord that came with the product.

 

 

Make sure that the phone is working by

 

 

disconnecting the product, plugging in a

 

 

telephone to the phone line, and making a

 

 

voice call.

 

 

 

 

 

 

Connect the product to a different phone

 

 

line.

 

 

 

 

 

 

Set the fax resolution to Standard instead

 

 

of the default of Fine.

 

 

 

 

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/ljm1210series or the

 

 

support flyer that came in the product box.

 

 

 

 

 

 

 

Invalid entry

Invalid data or response.

Correct the entry.

 

 

 

 

 

 

 

No dial tone

The product could not detect a dial tone.

Check for a dial tone on the phone line by

 

 

pressing the Send Fax

button.

 

 

Unplug the telephone cord from both the

 

 

product and the wall and replug the cord.

 

 

Make sure that you are using the telephone

 

 

cord that came with the product.

 

 

Unplug the product telephone cord from the

 

 

wall, plug in a telephone, and try making a

 

 

voice call.

 

 

 

 

 

 

Make sure that the phone cord from the wall

 

 

telephone jack is plugged into the line

 

 

 

 

 

 

 

 

 

 

 

 

 

port.

 

 

 

 

 

 

 

 

 

 

 

 

Plug the product phone cord into a jack for

 

 

another phone line.

 

 

 

 

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/ljm1210series or the

 

 

support flyer that came in the product box.

 

 

 

 

 

 

 

No document sent

The product did not scan any pages, or it

Try sending the fax again.

 

 

 

 

 

did not receive any pages from the computer

 

 

 

 

 

 

to transmit a fax.

 

 

 

 

 

 

 

 

 

 

 

 

142 Chapter 10 Fax (M1210 Series only)

ENWW

Page 156
Image 156
HP M1217NFW CE844A#BGJ manual Invalid entry, No dial tone, No document sent