Enww | HP M1217NFW CE844A#BGJ instruction

232 Chapter 12 Solve problems

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HP M1217NFW CE844A#BGJ manual Enww

Contents

Laserjet Professional M1130/M1210 Page HP LaserJet Professional M1130/M1210 MFP Series Copyright and License Trademark Credits Conventions used in this guide Conventions used in this guide Table of contents Connect the product Paper and print media Print tasks CopyScan Fax M1210 Series only 105 Manage and maintain the product 155 Solve problems 197 Appendix C Specifications 245 Appendix a Supplies and accessories 233Appendix B Service and support 235 Appendix D Regulatory information 247 Index 261 Xii Product basics Product comparison M1130 Series M1210 Series Environmental features Product features Archive printing AccessibilityEconomical printing Supplies Product views Front viewM1130 Series 10 9 M1210 Series Back view M1210 Series Serial number and model number location Control-panel layout 11 10 15 14 13 12 Control panel menus M1210 Series only Control-panel menus Menu item Sub-menu item Description Phone Book Add/EditDelete Delete all 4Copy setup menu Menu item Description Stop Recv to PC Automatic print feature Phone Book reportUp for this product TAM Enww Call All faxes Error correctionGenerates the audible ring sound for an incoming voice Edges Paper path Prints 9Network config. menu Enww Software for Windows Supported operating systems for Windows Priority for print settingsFull software installation Print and scan drivers only Printer driver Change the product configuration settings Change printer-driver settings for WindowsChange the default settings for all print jobs Remove software for Windows Click Start, Control Panel, and then Programs and Features Windows Vista HP Embedded Web Server M1210 Series only Supported utilities for WindowsHP Toolbox software Other Windows components and utilities Enww Use the product with Mac Supported operating systems for Macintosh Priority for print settings for MacintoshSoftware for Mac Supported printer drivers for Macintosh Change printer-driver settings for Mac Use printing presets Create and use printing presets with MacCreate a printing preset Print with Mac Print a cover page with Mac Print multiple pages on one sheet of paper with Mac Print on both sides duplex with Mac Print on both sides manually Enww Fax with Mac M1210 Series only Scan to file Scan with MacUse page-by-page scanning Scan to e-mail Enww Connect the product Supported network operating systems Printer sharing disclaimer CD installation HP Smart InstallConnect with USB Connect to a network M1210 Series only Install the product on a wired networkHP Smart Install on a wired network Supported network protocols Set or change the network password Configure network settingsView or change network settings CD installation on a wired network Link speeds and duplex settings Paper and print media Understand paper use Special paper guidelinesMedia type Do not Understand paper use Change the printer driver to match the paper type and size Change the paper size and type WindowsChange the paper size and type Mac Supported paper sizes Size Dimensions Input tray Document feederSize Dimensions Input tray Minimum 76 Supported paper types Load paper trays Load the input tray Tray adjustment for short media Enww Load the document feeder M1210 Series only Tray and bin capacity Tray or bin Paper type Specifications QuantityPaper type How to load paper Paper orientation for loading trays Configure trays Change the default paper-size setting M1130 Series Change the default paper-size setting M1210 Series Change the default paper-type setting M1130 SeriesChange the default paper-type setting M1210 Series Enww Print tasks Cancel a print job Print with Windows Open the printer driver with WindowsGet help for any printing option with Windows Change the number of print copies with Windows Print colored text as black with Windows Save custom print settings for reuse with Windows Use a printing quick set Create a custom printing quick set Improve print quality with Windows Select a page sizeSelect a custom page size Select the print resolution Print on preprinted letterhead or forms with WindowsSelect a paper type Enww Properties or Preferences button Print the first or last page on different paper with Windows Enww Scale a document to fit page size Add a watermark to a document with Windows Print on both sides duplex with Windows Manually print on both sides duplex with Windows Click the Finishing tab Create a booklet with Windows Use HP ePrint Use HP Cloud Print Enww Use HP Direct Print wireless models only Print multiple pages per sheet with Windows Use AirPrint Enww Select page orientation with Windows Enww Copy Multiple copies Use copy functionsOne-touch copy Create multiple copies M1130 Series Copy a multiple-page original Copy identification cards M1210 Series onlyCreate multiple copies M1210 Series Cancel a copy job M1210 Series Cancel a copy jobCancel a copy job M1130 Series Reduce or enlarge a copy image Reduce or enlarge copies M1210 Series Button to start Change copy quality Copy settingsCollate a copy job Collate copies M1210 Series Change the copy quality setting M1130 Series Change the copy quality setting M1210 Series Check the scanner glass for dirt and smudges Adjust the lightness or darkness for copies Adjust the lightness or darkness for copies M1130 Series Adjust the lightness or darkness for copies M1210 Series Copy on both sides duplex Copy a two-sided original to a one-sided documentCopy a two-sided original to a two-sided document Copy on both sides duplex Copy Scan Use scan functions Scan by using HP LaserJet Scan WindowsScan by using HP Director Mac Scan methods Scan by using other software Scan from a TWAIN-compliant programScan from a WIA-compliant program Cancel a scan Readiris Scan settings Scanner resolution and colorScan file format Resolution and color guidelines Setting Recommended useColor Scan quality Enww Fax M1210 Series only Fax features Connect fax to a telephone line Set up faxInstall and connect the hardware Connect additional devices Enww Enww Set up fax with a telephone answering machine Set up fax with an extension phone Configure fax settings Setup for stand-alone fax Use the control panel to set the fax time, date, and header Use of common localized letters in fax headers Use the HP Fax Setup WizardSet fax time, date, and header Key number Characters Use the phone book Use the control panel to create and edit the fax phone bookUse phone-book data from other programs Delete phone book Program Description Set special dialing symbols and options Set fax settingsSend fax settings Set the dial-tone detection Set autoredial and the time between redials Set tone-dialing or pulse-dialingSet the redial-on-busy option Set the default light/dark contrast setting Set light/dark and resolutionSet the redial-on-communication-error option Set the redial-on-no-answer option Cover-page templates Set resolution settingsSet the default resolution setting Customize a fax cover sheet Receive fax settings Set the answer modeSet fax forwarding Block or unblock fax numbers Set the number of rings-to-answer Set distinctive ring Type of telephone line Use autoreduction for incoming faxes Set the fax volume Set fax reprint settingsSet the silence-detect mode Set the alert volume, phone-line volume, and ring volume Set the private receive feature Turn on the private receive featureSet stamp-received faxes Turn off the private receive feature Set fax polling Fax software Cancel a faxUse fax Delete faxes from memory Use fax on a DSL, PBX, or Isdn system DSL Fax memory Use fax on a VoIP serviceFax memory is retained when there is a loss of power Send a fax Fax from the document feeder Manual dial faxing Send a fax to a group manually ad hoc faxing Manual redial Send a fax from the software Send a fax from the software Windows XP or VistaSend a fax from the software Mac OS X 10.4 and later Windows Schedule a fax to be sent later Use access codes, credit cards, or calling cards Send faxes internationally Print a fax Print a stored fax when the private receive feature is onReceive a fax Reprint a fax View a new fax when in receive to PC mode Receive faxes when fax tones are audible on the phone lineTurn off the receive-to-PC setting from the control panel Receive faxes to a computer Solve fax problems Fax troubleshooting checklist Fax is busy Canceled send Fax error messagesFax delayed Alert and warning messages Redial pending Canceling recvFax memory full Canceling send Fax memory full Enww Invalid entry No dial toneNo document sent Canceled send No fax detected Fax logs and reports Print all fax reportsPrint individual fax reports Set the fax error report Set the fax activity log to print automatically Change error correction and fax speed Set the fax-error-correction modeSet the fax confirmation report Problems sending faxes Change the fax speed Faxes stop during sending Cause Solution Outgoing fax calls continue to be dialed Cause Solution Control panel shows a low-memory error Cause Solution Faxes are transmitting very slowly Cause Solution Problems receiving faxes Product is not answering incoming fax calls Cause Solution Faxes are not printing Cause Solution Product ran out of toner while printing a fax Faxes are being received very slowly Cause Solution Regulatory information and warranties Manage and maintain the product Print information pages Description How to print Supplies Status Both models Supplies Status Page list itemDemo Both models Description How to print Use the HP Toolbox software View HP Toolbox softwareClick HP Toolbox Fax tasks StatusFax M1210 Series only Fax phone book Enww Fax send log Fax receive log Shop for Supplies Other Links Use the HP Embedded Web Server M1210 Series only Open the HP Embedded Web Server Features Product security features Lock the formatter Change the Auto-Off delay time Economy settingsAuto-Off mode Print with EconoMode Windows Vista Manage supplies and accessories Print when a cartridge reaches estimated end of lifeManage print cartridges Replacement instructions Redistribute toner Enww Replace the print cartridge Enww Enww Replace the pickup roller Enww Enww Enww Close the print-cartridge door and the scanner assembly Replace the separation pad Enww Clean the product Clean the pickup roller Clean the product Enww Enww Clean the separation pad Enww Enww Clean the paper path Mac OS X Clean the print-cartridge area Enww Enww Clean the exterior Clean the scanner glass strip and platen Enww Product updates Solve problems Solve general problems Troubleshooting checklist Restore the factory-set defaults M1210 Series only Factors that affect product performance Light status Error code State of the product Interpret control-panel light patterns M1130 Series only Interpret control-panel light patterns M1130 Series only Error from which it cannot recover Control-panel message types Scanner ErrorInterpret control-panel messages M1210 Series only Control-panel messages Press OK Device errorEngine comm. Error Door open Open door and clear jam Cleaning Mode Load tray TYPE, SizeSettings cleared Load tray 1 Plain Size Clear jams Common causes of jams Jam locations Jams can occur at the following locations in the product Clear jams from the document feeder M1210 Series only Clear jams from the output areas Enww Clear jams from the input tray Enww Clear jams from inside the product Change the jam recovery setting Click the Device Settings tab Windows Vista Solve paper-handling problems Problem Cause Solution Solve paper-handling problems Solve image-quality problems General print-quality issuesPrint-quality examples AaBbCc Quality tab and set Paper Type to If the problem persists, select a paper type Remove the envelope, flatten it, and try Copy print-quality problems Scan-quality problems Prevent scan-quality problemsSolve scan-quality problems Repetitive defects ruler 27 mm 29 mm 39 mm 56 mm 75 mm Optimize and improve image quality Change print density Manage and configure printer drivers Solve performance problems Solve connectivity problemsSolve direct-connect problems Solve network problems Problem Solution Solve common Mac problems Solve software problemsSolve common Windows problems Mac OS X v10.5 and v10.6 Library/Printers/PPDs Jobs Software troubleshooting Hardware troubleshooting Enww Supplies and accessories Part numbers Order parts, accessories, and suppliesPaper-handling accessories Print cartridges Service and support Hewlett-Packard limited warranty statement Enww End User License Agreement Transfer End User License Agreement Customer self-repair warranty service Customer support Repack the product Service information form WHO is Returning the EQUIPMENT? Service information form Enww Specifications Physical specifications Specification M1130 Series M1210 SeriesOperating Storage Regulatory information Environmental product stewardship program Power consumptionFCC regulations Protecting the environment Plastics Toner consumptionPaper use HP LaserJet print supplies Material restrictions M1210 Series PaperMaterial restrictions M1130 Series Non-U.S. returns Chemical substances Material Safety Data Sheet Msds HP LaserJet Professional M1210 MFP Series For more information Declaration of conformity base model Accessories Declaration of conformity fax model Power cord instructions Safety statementsLaser safety Canadian DOC regulations Laser statement for Finland GS statement Germany Türkiye Cumhuriyeti EEE Yönetmeliğine Uygundur New Zealand Telecom Statements Additional statements for telecom fax productsEU Statement for Telecom Operation Additional FCC statement for telecom products US Telephone Consumer Protection Act US Industry Canada CS-03 requirements Enww Symbols/Numerics 2-sided printing IndexCables DSL Isdn Msds See also solving WIA TCP/IP Enww Page CE841-91012* *CE841-91012