CAUTION

About the warranty: Hewlett-Packard guarantees the HP OfficeJet against defects in materials and workmanship for one year. During the warranty period, HP will, at its option, either repair or replace defective products. For further details about the warranty and its exclusions and limitations, refer to the "Warranty Information" in chapter 7.

If repair is needed during the warranty period, the HP Customer Support representative will explain the various repair options available. In most cases, you should receive a replacement HP OfficeJet within 24 hours of your call.

To avoid printing problems and ink spillage, please remove the print cartridge before repackaging and shipping the HP OfficeJet.

Whom to call if you're in the United States:

U.S. Customer Resources
OrganizationTelephoneSupportHours of

 

NumberProvidedOperation

 

 

 

 

Local Support

(800) 243-9816

Help in locating

24 hours per day

 

Press 1

nearest HP authorized

7 days per week

 

dealer

 

 

 

 

HP Audio Tips

(800) 333-1917

Pre-recorded help

24 hours per day

(24-hour automated

Press 3

messages for common

7 days per week

support service)

questions and

 

 

 

 

 

information on other

 

 

 

HP customer

 

 

 

resources

 

HP FIRST Fax

(800) 333-1917

Detailed product

24 hours per day

(24-hour automated

 

support information

7 days per week

support service)

 

on common software

 

 

 

applications and

 

 

 

troubleshooting tips

 

 

 

(all sent by facsimile)

 

HP Download Service

(208) 344-1691

Electronic download

24 hours per day

(real time access over

 

of HP product

7 days per week

modem)

 

information,

 

 

 

troubleshooting hints

 

 

 

and updated HP

 

 

 

printer driver

 

 

 

information

 

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