I can't get the font

The HP OfficeJet does not

size I want when

support the use of font

printing from my

cartridges.

DOS

 

application.

 

Some DOS application printer drivers require that certain font styles are resident on the printer. The HP OfficeJet has various internal fonts available but cannot use additional fonts provided by HP DeskJet font cartridges. You must reformat your document using one of the internal fonts available in the HP OfficeJet.

My phone call is cut off when I try to make a copy.

If you are talking on a phone attached directly to the HP OfficeJet and you press the Start/Copy button, the HP OfficeJet assumes that you are sending a fax.

To resume your telephone conversation, press the Stop button.

Note: You cannot make copies while talking on a phone attached directly to the HP OfficeJet.

There are

The scanner glass may be

 

dark streaks or

dirty.

 

lines on copies or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

on faxes sent from

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

HP OfficeJet.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Apply some glass cleaner to a soft, lint-free cloth, then gently wipe the scanner glass clean.

Here's how to locate the scanner glass: Open the front panel by pulling the top ledge toward you, then open the top cover. Look inside the front panel for a glass strip that's about 3/4-inch (1.9 cm) wide and 9 inches (23 cm) long.

Front panel

Scanner glass

sl-60

sl-30

The date on the front panel display is incorrect. It says, "Nov-22-93 06:30 PM."

The battery inside the HP OfficeJet has failed, causing all of the menu features to revert to their factory settings.

Settings that contained alphabetic and numeric characters you entered (such as header name and number, speed dial names and numbers, etc.) have been erased.

You can continue to operate your HP OfficeJet without the battery. However, if you re-enter the menu settings and then turn off the power, the settings will be erased again.

If you want a new battery, it can only be replaced by HP's Customer Support Center. Record this message, then contact the Technical Support Center. Refer to "Getting Help" earlier in this chapter for the appropriate phone number.

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