Solving Problems

While Printing, Faxing, or Copying

This section describes how to solve problems you might encounter while using the HP OfficeJet.

Symptom:

 

Cause:

Lines or dots are

 

The connection between

 

missing from the

 

the print cartridge and

characters in the

 

cradle is intermittent.

printout.

 

 

 

 

OR

 

 

The copper contacts of

 

 

the print cartridge are

 

 

dirty.

Solution:

Remove the print cartridge and reinstall it. Try printing again. You may need to repeat this before the ink resumes a continuous flow.

OR

1.Remove the print cartridge. (For help, see the instructions in "Changing the Print Cartridge" later in this chapter.) Use a lint-free damp cloth to gently clean the copper contacts on the print cartridge and the print cartridge cradle.

sl-61

2.Reinstall the print cartridge and try printing again. If the print quality re` mains poor after cleaning the contacts, clean the ink nozzles as described for the next symptom in this table.

￿￿￿￿