HP Model 350 203

I can print, scan,	You may have a different
and change	CAS installed. Only one
settings with the	CAS modem can be used
HP OfficeJet	on a PC.
Manager, but PC
fax either doesn't
work or works
strangely.

Remove (delete) the software for the other CAS modem.

The	Distinctive Ring is set to	See chapter 1 for instructions on turning off
HP OfficeJet	on, but you don't have	Distinctive Ring.
never answers a	distinctive ringing
call.	service.
Eclipse Fax SE	You may have previously	Remove (delete) the software for the other
doesn't work on	installed a CAS fax	CAS modem.
the PC.	modem that was not
	removed before Eclipse
	Fax SE was installed.
	Only one CAS modem
	can be used on a PC.
You get the	The HP OfficeJet printer	If you are using a data switch to run two
message, "LPT1	cannot access LPT1.	printers from a single LPT port, make sure
is in use."		that all HP OfficeJet activities are complete,
		and the HP OfficeJet Manager and Eclipse
		FAX SE are closed, before switching to
		another printer.
You get the	Your HP OfficeJet is	Turn your HP OfficeJet on by pressing the
message, "Printer	turned off or	"I" on the On/Off switch located on the left
not responding."	disconnected.	side of the machine's base. Make sure that
		the interface cable is connected. (See
		"Connect the Interface Cable for Printing" in
		the Installation Guide). Click Reconnect. If
		your HP OfficeJet was previously able to
		connect to the device, check that the cable is
		securely connected at both ends, the device
		is turned on, and "Ready" is displayed on
		the front panel. Check that any data switch
		in use is set to connect to the HP OfficeJet.
		Then click Reconnect.

Nothing	If the HP OfficeJet printer
happens when I	doesn't respond when you
try to print.	try to print, it may be set
	to the wrong port.

Run the Windows front panel, select Printers, select the HP OfficeJet, then click the Connect button. Select the port that is connected to your device. Do not select HP OfficeJet. Click OK, close Printers and the front panel, and try printing again. If you still cannot connect:

1.Close the HP OfficeJet Manager.

2.Exit Windows.

3.Turn the machine off, then back on.

4.Restart Windows.

5.Restart the HP OfficeJet Manager.

If your HP OfficeJet has never connected to the device, you may be using a cable, data switch, or centronics port that does not support bi-directional communications.

Contents

Page Page 1. Using theHP OfficeJet Manager 3. Faxing and Scanning: Sending from and Receiving to Your PC Page 4. Making Copies and Printing 5. Using the Front Panel 6. Troubleshooting & Maintenance 7. Reference Page In General Sending Faxes Receiving Faxes Page Page Page Page Page File/Print Setup 1. Dial 2. Load Page Topic Page Page Page Page Page Page Changing the Header for Your Outgoing Faxes Selecting Dialing Mode Setting Automatic Redial Option Page Storing Speed Dial Codes for Individuals Storing Speed Dial Codes for Groups Changing the contrast Changing the resolution Page Selecting Auto or Manual Receive Mode for incoming faxes Changing the number of rings to answer Setting Automatic Reduction Setting Backup Reception Distinctive Ring Silent Detect Remote Service Page Note:` Page Page Send Fax Enabling or disabling PC Faxing Including a PC-faxheader Routing Received Faxes Page Page Page The Speed Dial Report Page The Menu Settings Report Page Page Page The Self Test Report The Power Fail Report Page 2 Sending Paper Faxes To fax a document that is stapled or secured with paper clips CAUTION Page Load Page Dial Helpful Hints: Page Page If you want to cancel a scheduled fax: To cancel a to-be-polled setup: Page Standard Fine Photo Page Faxing and Scanning: Sending from and Receiving to Your PC Page Page Page Page Page Page Viewing the Eclipse FAX SE Cover Pages Page Page Page Page Page Page If You Get A Busy Signal: Page Page Changing the display Viewing Faxes Rescheduling a fax Resending a fax from the Send Log Printing the Send Log Printing a fax Deleting faxes Page Page Page Using Speed Dial for paper faxes Adding entries from other applications Using Eclipse FAX SE to add a new Phonebook Page Page Page Page Page Importing a file of existing entries Page Page Changing the Display View Details Print Deleting Faxes Details/File Type Page Page Page Page The View menu Zooming in on a page The Page menu The Tools menu The View toolbar Page The Thumbnail toolbar Page Page Scanning and faxing Page Using Eclipse Fax SE to scan and view, or print Page Page Page Page Page Preparing the document Method 2:`Adding text to a document saved as a file in Eclipse FAX SE File Method 3:`Adding text to a fax from the Send or Receive Log Edit Adding text with the Edit toolbar Page Page Method 1:`Adding an image to a fax sent from a Windows application Method 2:`Adding an image to a document saved as a file in Eclipse FAX SE Method 3:`Adding an image to a fax selected from the Send or Receive Log Using the Place Image Window to Add an Image Page Collecting Documents Method 1:`Adding documents to a fax sent from a Windows application Method 2:`Adding documents to a fax saved as a file in Eclipse FAX SE Method 3:`Adding documents to a fax selected from the Send Log or Receive Log Page Page Page File/Open Page Page Creating Letterhead and Second Sheets Method 1: Faxing Your Existing Letterhead to a File Method 2: Scanning Your Existing Letterhead Method 3: Creating Letterhead in Eclipse FAX SE Saving Letterhead and Second Sheets Files in Eclipse FAX SE Page Sending faxes with Letterhead and Second Sheets Page U.S. Legal DIN A4 Page Page Page Page Page Legal Page Page Page Page Page Reviewing the Grayscale Options Page Page Page 5 Using the Front Panel Page Page Page Space Symbols Page Page Page Page Page Page Page Page Page 6 Troubleshooting & Maintenance 1.Review this "Troubleshooting" section for problem-solvinginformation 2.Make sure you are operating your HP OfficeJet in the correct environment 3.Gather some basic information first if you plan to call HP for help 4.Call your dealer or the HP Customer Support Center U.S. Customer Resources Organization Telephone Support Hours of Page Canadian Customer Resources Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page both CAUTIONS: snaps firmly 7 Reference Dimensions Weight Power Supply (U.S./Canada) Power Consumption Print Method Internal Fonts Printing Margins Printer Command Language Printer I/O Interface Character Set Support Compatibility Transmission Speed Coding Schemes Paper Tray Paper Sizes (for Paper Tray) Copy Speed Scan Resolution Multiple Copies Copy Reduction Scan Margins HP Reorder Supply/Accessory: Number: Hewlett-Packard Direct Marketing Organization, Bldg. 51LSE P.O. Box Santa Clara, CA Page Page Page Notice: Page Symbols