HP Model 350 202

Some of my menu	An internal error has
settings seem to	caused some or all of the
have reverted to	menu features to revert to
their factory	their factory settings.
values without my
changing them.

Print the Self Test report and check the Current Settings column to find out which menu settings have reverted to the factory settings. Change the settings and re-enter data as appropriate.

For instructions on how to print the Self Test report, see chapter 1.

I can't receive a	Your Receive Mode is not	To be able to receive faxes from extension
fax from my	set correctly.	phones, change your setup to Auto.
extension phones.
Incoming calls	The Distinctive Ring	Turn off the Distinctive Ring feature and
aren't being	feature may be turned on	request the fax be sent again.
answered.	when the service is not
	available in your area or
	you have not subscribed
	to it.

Items on the	The HP OfficeJet is not
HP OfficeJet	properly connected.
Manager menu
bar are grayed
and the "Device
Not Connected"
error displays.

If this happens after a first-time installation

...

Verify that the device is turned on and the cable is properly connected.

Verify that your cable is good. Verify that your LPT port allows bi-drectional communication.

If you've been using the HP OfficeJet Manager and this happens ...

Verify that the device is turned on with the message "Ready" displayed, that the cable is securely connected at both ends, and that a data switch (if used) is set to the HP OfficeJet. Restart Windows and try again.

The AutoPrompt blinks on and off on my PC screen even when I haven't loaded a dccument in the loading tray.

The HP OfficeJet is probably connected to a parallel port being shared with another

device.

The HP OfficeJet requires continuous communication with the PC for the AutoPrompt to work correctly.

Buy an additional parallel port to support the other device.

If you must share the parallel port between the HP OfficeJet and another device, do the following before switching away from the HP OfficeJet:

1.Complete all print, PC fax, and scan activities.

2.Use the HP OfficeJet Manager to dis` able the AutoPrompt and PC faxing (refer to chapter 1).

3.Close the HP OfficeJet Manager.

Contents

Page Page 1. Using theHP OfficeJet Manager 3. Faxing and Scanning: Sending from and Receiving to Your PC Page 4. Making Copies and Printing 5. Using the Front Panel 6. Troubleshooting & Maintenance 7. Reference Page In General Sending Faxes Receiving Faxes Page Page Page Page Page File/Print Setup 1. Dial 2. Load Page Topic Page Page Page Page Page Page Changing the Header for Your Outgoing Faxes Selecting Dialing Mode Setting Automatic Redial Option Page Storing Speed Dial Codes for Individuals Storing Speed Dial Codes for Groups Changing the contrast Changing the resolution Page Selecting Auto or Manual Receive Mode for incoming faxes Changing the number of rings to answer Setting Automatic Reduction Setting Backup Reception Distinctive Ring Silent Detect Remote Service Page Note:` Page Page Send Fax Enabling or disabling PC Faxing Including a PC-faxheader Routing Received Faxes Page Page Page The Speed Dial Report Page The Menu Settings Report Page Page Page The Self Test Report The Power Fail Report Page 2 Sending Paper Faxes To fax a document that is stapled or secured with paper clips CAUTION Page Load Page Dial Helpful Hints: Page Page If you want to cancel a scheduled fax: To cancel a to-be-polled setup: Page Standard Fine Photo Page Faxing and Scanning: Sending from and Receiving to Your PC Page Page Page Page Page Page Viewing the Eclipse FAX SE Cover Pages Page Page Page Page Page Page If You Get A Busy Signal: Page Page Changing the display Viewing Faxes Rescheduling a fax Resending a fax from the Send Log Printing the Send Log Printing a fax Deleting faxes Page Page Page Using Speed Dial for paper faxes Adding entries from other applications Using Eclipse FAX SE to add a new Phonebook Page Page Page Page Page Importing a file of existing entries Page Page Changing the Display View Details Print Deleting Faxes Details/File Type Page Page Page Page The View menu Zooming in on a page The Page menu The Tools menu The View toolbar Page The Thumbnail toolbar Page Page Scanning and faxing Page Using Eclipse Fax SE to scan and view, or print Page Page Page Page Page Preparing the document Method 2:`Adding text to a document saved as a file in Eclipse FAX SE File Method 3:`Adding text to a fax from the Send or Receive Log Edit Adding text with the Edit toolbar Page Page Method 1:`Adding an image to a fax sent from a Windows application Method 2:`Adding an image to a document saved as a file in Eclipse FAX SE Method 3:`Adding an image to a fax selected from the Send or Receive Log Using the Place Image Window to Add an Image Page Collecting Documents Method 1:`Adding documents to a fax sent from a Windows application Method 2:`Adding documents to a fax saved as a file in Eclipse FAX SE Method 3:`Adding documents to a fax selected from the Send Log or Receive Log Page Page Page File/Open Page Page Creating Letterhead and Second Sheets Method 1: Faxing Your Existing Letterhead to a File Method 2: Scanning Your Existing Letterhead Method 3: Creating Letterhead in Eclipse FAX SE Saving Letterhead and Second Sheets Files in Eclipse FAX SE Page Sending faxes with Letterhead and Second Sheets Page U.S. Legal DIN A4 Page Page Page Page Page Legal Page Page Page Page Page Reviewing the Grayscale Options Page Page Page 5 Using the Front Panel Page Page Page Space Symbols Page Page Page Page Page Page Page Page Page 6 Troubleshooting & Maintenance 1.Review this "Troubleshooting" section for problem-solvinginformation 2.Make sure you are operating your HP OfficeJet in the correct environment 3.Gather some basic information first if you plan to call HP for help 4.Call your dealer or the HP Customer Support Center U.S. Customer Resources Organization Telephone Support Hours of Page Canadian Customer Resources Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page both CAUTIONS: snaps firmly 7 Reference Dimensions Weight Power Supply (U.S./Canada) Power Consumption Print Method Internal Fonts Printing Margins Printer Command Language Printer I/O Interface Character Set Support Compatibility Transmission Speed Coding Schemes Paper Tray Paper Sizes (for Paper Tray) Copy Speed Scan Resolution Multiple Copies Copy Reduction Scan Margins HP Reorder Supply/Accessory: Number: Hewlett-Packard Direct Marketing Organization, Bldg. 51LSE P.O. Box Santa Clara, CA Page Page Page Notice: Page Symbols