Canadian Customer Resources
Organization | Telephone | Support | Hours of |
| Number | Provided | Operation |
|
|
|
|
CompuServe | Log on and at the | Interactive dialog with | 24 hours per day |
To become a | prompt, type GO | worldwide HP | 7 days per week |
HPPER | customer community |
| |
subscriber, call |
| ||
| for the exchange of |
| |
1 (800) | CompuServe connect |
| |
information |
| ||
ask for agent #51 | charges apply to |
| |
|
| ||
| caller) |
|
|
|
|
|
|
Internet (HP ftp site) | ftp address: | Information on | 24 hours per day |
| ftp://ftp.hp.com/html/ | products, printer | 7 days per week |
| drivers and support |
| |
| officejet.html# |
| |
| for anyone with ftp |
| |
| software |
| |
| access to the Internet |
| |
|
|
| |
|
|
|
|
HP Canada | Quebec/Eastern | Assistance with repair | 8:00 am - 8:00 pm |
Customer Support | Canada: | and exchange program | EST |
Center | 1 (800) | information | Weekdays |
| Ontario/Western |
|
|
| Canada: |
|
|
| 1 (800) |
|
|
HP Canada Customer | 5150 Spectrum Way | N Mailing address | 8:30 am - 5:00 pm |
Information Center | Mississauga, | for correspon` | Weekdays |
| Ontario |
| |
| dence |
| |
| L4W 5G1 |
| |
| N |
| |
| 1 (800) |
| |
|
| information |
|
|
| N Help in locating |
|
|
| nearest |
|
|
| thorized dealer. |
|
Obsolete Product | 1 (800) | Post warranty | 7:00 am - 6:00 pm |
Support | ($25.00 fee per call | assistance on product | MST |
support) | U.S.,Visa or | questions and the | Mon, Tu, Th, Fri |
| MasterCard) | most common |
|
|
| software applications | 7:00 am - 4:00 pm |
|
|
| |
|
|
| MST |
|
|
| Wed |