HP Pro QV985AV manual Post Numeric Codes and Text Messages

Table 9-1Numeric Codes and Text Messages (continued)

Control panel message	Description	Recommended action
163-Time & Date Not Set	Invalid time or date in configuration	Reset the date and time under Control
	memory.	Panel (Computer Setup can also be used).
	RTC (real-time clock) battery may need to	If the problem persists, replace the RTC
		battery. See the Removal and Replacement
	be replaced.	section for instructions on installing a new
		battery, or contact an authorized dealer or
		reseller for RTC battery replacement.
163-Time & Date Not Set	CMOS jumper may not be properly	Check for proper placement of the CMOS
	installed.	jumper if applicable.
164-MemorySize Error	Memory amount has changed since the last	Press the F1 key to save the memory
	boot (memory added or removed).	changes.
164-MemorySize Error	Memory configuration incorrect.	1.	Run Computer Setup or Windows
			utilities.
		2.	Make sure the memory module(s) are
			installed properly.
		3.	If third-party memory has been added,
			test using HP-only memory.
		4.	Verify proper memory module type.
201-Memory Error	RAM failure.	1.	Ensure memory modules are correctly
			installed.
		2.	Verify proper memory module type.
		3.	Remove and replace the identified
			faulty memory module(s).
		4.	If the error persists after replacing
			memory modules, replace the system
			board.
213-Incompatible Memory Module in	A memory module in memory socket	1.	Verify proper memory module type.
Memory Socket(s) X, X, ...	identified in the error message is missing	2.	Try another memory socket.
	critical SPD information, or is incompatible
	with the chipset.	3.	Replace DIMM with a module
			conforming to the SPD standard.
214-DIMM Configuration Warning	Populated DIMM Configuration is not	Rearrange the DIMMs so that each channel
	optimized.	has the same amount of memory.
219-ECC Memory Module Detected ECC	Recently added memory module(s) support	1.	If additional memory was recently
Modules not supported on this Platform	ECC memory error correction.		added, remove it to see if the problem
			remains.
		2.	Check product documentation for
			memory support information.
301-Keyboard Error	Keyboard failure.	1.	Reconnect keyboard with computer
			turned off.
		2.	Check connector for bent or missing
			pins.
		3.	Ensure that none of the keys are
			depressed.
		4.	Replace keyboard.

POST Numeric Codes and Text Messages 179