Table 9-1 Numeric Codes and Text Messages (continued)
Control panel message | Description | Recommended action | |
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|
Hard drive is about to fail. (Some hard | 1. | Determine if hard drive is giving correct | |
Failure | drives have a hard drive firmware patch that |
| error message. Enter Computer Setup |
| will fix an erroneous error message.) |
| and run the Drive Protection System |
|
|
| test under Storage > DPS |
|
| 2. | Apply hard drive firmware patch |
|
|
| if applicable. (Available at |
|
|
| http://www.hp.com/support.) |
|
| 3. | Back up contents and replace hard |
|
|
| drive. |
|
|
| |
One or more SATA devices are improperly | Ensure SATA connectors are used in | ||
| attached. For optimal performance, the | ascending order. For one device, use SATA | |
| SATA 0 and SATA 1 connectors must be | 0. | For two devices, use SATA 0 and SATA |
| used before SATA 2 and SATA 3. | 1. | For three devices, use SATA 0, SATA 1, |
|
| and SATA 2. | |
|
|
| |
Drivelock is enabled on one or more SATA | Either remove the Drivelocked SATA device | ||
RAID mode. | hard drives, and they cannot be accessed | or disable the Drivelock feature. To disable | |
| while the system is configured for RAID | the Drivelock feature, enter Computer | |
| mode. | Setup, change Storage > Storage | |
|
| Options > SATA Emulation to IDE, and | |
|
| select File > Save Changes and Exit. | |
|
| Reenter Computer Setup and select | |
|
| Security > Drivelock Security. For each | |
|
| listed | |
|
| ensure Drivelock is Disabled. Lastly, | |
|
| change Storage > Storage Options > | |
|
| SATA Emulation back to RAID and select | |
|
| File > Save Changes and Exit. | |
|
|
|
|
Processor is not supported by ROM BIOS. | 1. | Upgrade BIOS to proper version. | |
|
| 2. | Change the processor. |
Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM.
1.Reboot the computer.
2.Unplug the power cord,
3.If the memory configuration was recently changed, unplug the computer, restore the original memory configuration, and reboot the computer.
4.If the error persists, replace the system board.
