HP Pro QV985AV manual Dim characters Cause Solution

Blank screen and the power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.)

Cause	Solution
Pre-video memory error.	1.	Reseat DIMMs. Power on the system.
	2.	Replace DIMMs one at a time to isolate the faulty
		module.
	3.	Replace third-party memory with HP memory.
	4.	Replace the system board.

Blank screen and the power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.)

Cause	Solution
Pre-video graphics error.	For systems with a graphics card:
	1.	Reseat the graphics card (if applicable). Power on the
		system.
	2.	Replace the graphics card (if applicable).
	3.	Replace the system board.
	For systems with integrated graphics, replace the system
	board.

Blank screen and the power LED flashes Red seven times, once every second, followed by a two second pause, and the computer beeps seven times. (Beeps stop after fifth iteration but LEDs continue flashing.)

Cause	Solution
System board failure (ROM detected failure prior to video).	Replace the system board.

Monitor does not function properly when used with energy saver features.

Cause	Solution
Monitor without energy saver capabilities is being used with	Disable monitor energy saver feature.
energy saver features enabled.
Dim characters.
Cause	Solution
The brightness and contrast controls are not set properly.	Adjust the monitor brightness and contrast controls.
Cables are not properly connected.	Check that the graphics cable is securely connected to the
	graphics card (if applicable) or video connector and the
	monitor.

Solving Display Problems 151