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HP
Pro X451
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Troubleshooting
Specs
Install
Default Paper Plain Paper
Use HP Web Jetadmin software
Configure IP network settings
Solve problems with Mac
Create a printing preset
Accessibility features
Setup Menu
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Chapter 3 Connect the product
ENWW
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Contents
Officejet PRO X451
Page
HP Officejet Pro X451 and X551 MFP Series
Copyright and License
Trademark Credits
Conventions used in this guide
Conventions used in this guide
Table of contents
Use the product with Windows
Load Tray 2 or optional Tray Configure trays
101
107
117
153
155
165
161
173
179
181
Product basics
Product overview
HP Officejet Pro X451 MFP Series models
Officejet Pro X451dn models Paper handling
Supported operating systems
Environmental features
HP Officejet Pro X551 MFP Series models
Officejet Pro X551dw models Paper handling
Connectivity
Product views
Accessibility features
Front view X451 Series
Front view X551 Series
Back view
Interface ports
Serial number and model number location
Control panel layout X451 Series
Buttons on the Home screen X451 Series
Control panel layout X551 Series
Control panel help system
Product basics
Jan 00 00 0000a
Buttons on the Home screen X551 Series
Product basics
Control panel help system
Product basics
Control panel menus
Status menu
Apps
Plug and Print Officejet Pro X551 models only
Setup Menu
Network menu
PIN
Menu item Sub-menu item Description
HP Web Services menu Officejet Pro X451 models only
Enable Web Services Yes
Device Setup menu
Language
Default Paper Plain Paper
Tray Lock None
Menu item Sub-menu item Description
Tools menu
Menu item Description
Print Reports menu
Usage
Control panel menus
CD installation
Connect the product using a USB cable
Connect the product
Connect the product to a network
Install the product on a wired network
Supported network protocols
Install the software
Obtain the IP address
Configure IP network settings
View or change network settings
Set or change the product password
HP OfficeJet Pro
Touch the Manual IP Address button
Setting Description
Link speed and duplex settings
HP ePrint
Connect the product to a wireless network using WPS
Manually connect the product to a wireless network
Enww
Connect the product
Recommended software installation
Use the product with Windows
Supported operating systems and printer drivers for Windows
Select the correct printer driver for Windows
Use the product with Windows
Change print job settings for Windows
Priority for print settings
UPD installation modes
HP Universal Print Driver UPD
Change the default settings for all print jobs
Change the product configuration settings
Remove the printer driver from Windows
Supported utilities for Windows
Windows XP
Windows Vista
Use the product with Windows
Use the product with Mac
Supported operating systems and printer drivers for Mac
Software for Mac computers
HP Utility for Mac
Change printer-driver settings for Mac
Priority for print settings for Mac
HP Utility features
Click the Options & Supplies button
Solve problems with Mac
Remove the printer driver from Mac operating systems
Supported utilities for Mac
HP Embedded Web Server
Paper and print media
Understand paper use
Supported paper sizes
Media type
Size Dimensions Tray Automatic duplex Printing
1Supported paper and print media sizes
3Supported cards
Paper type Weight Capacity1 Paper orientation
Supported paper types and tray capacity
7Tray 2 main tray and Tray 3 accessory tray
Paper type Weight Capacity
Load paper trays
Load Tray 1 multi-purpose tray on left side of the product
Load Tray 2 or optional Tray
Configure trays
Paper use Configure the product
Configure trays
Ink cartridge information
Ink cartridges
Color Cartridge number Part number
Change settings for ink cartridges
Print when an ink cartridge is at estimated end of life
Supplies views
Manage ink cartridges
Print with General Office mode
Store and recycle supplies
HP anticounterfeit website
Recycle supplies Ink cartridge storage
Replacement instructions
Replace the ink cartridges
Replacement instructions
Check the ink cartridges
Solve issues with supplies
Refilled or remanufactured ink cartridges
Interpret the Print Quality Report
Section
Magenta Yellow
Interpret control panel messages for supplies
Genuine HP supply installed
Install color cartridge
Used color installed, to accept press OK
Incompatible color
Recommended action
Ink cartridges
Print tasks Windows
Print
Open the printer driver with Windows
Get help for any printing option with Windows
Change the number of print copies with Windows
Save custom print settings for reuse with Windows
Use a printing shortcut with Windows
Create printing shortcuts
Select an existing shortcut as a base
Improve print quality with Windows
Select the page size with Windows
Print on both sides duplex with Windows
Select a custom page size with Windows
Select the paper type with Windows
Select the paper tray with Windows
Enww
Print multiple pages per sheet with Windows
Select page orientation with Windows
Print tasks Mac
Create and use printing presets with Mac
Set Advanced color options with Windows
Create a printing preset
Use printing presets
Print a cover page with Mac
Print multiple pages on one sheet of paper with Mac
Set the color options with Mac
Print on both sides of the page duplex printing with Mac
Use automatic duplex printing
Cancel a print job
Cancel a print job with Windows
Additional print tasks Windows
Print colored text as black grayscale with Windows
Additional print tasks Windows
Print the first or last page on different paper with Windows
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Scale a document to fit page size with Windows
Add a watermark to a document with Windows
Create a booklet with Windows
Cancel a print job with Mac
Additional print tasks Mac OS
Use HP ePrint
Change the paper size and type with Mac
Resize documents or print on a custom paper size with Mac
Use watermarks with Mac
Use the HP ePrint Mobile Driver
AirPrint
Supported operating systems
Connect the printer with HP Wireless Direct
Connect and print from a WiFi capable mobile device
Connect the printer with HP Wireless Direct
Plug and Print USB Drive printing
For Officejet Pro X551 Series printers
Touch Start Black or Start Color to start the print job
Print
Color
Adjust color
Change the color theme for a print job
Change the color options
Dry Time Saturation Black Ink Spread
Use the HP EasyColor option
Match colors to your computer screen
Print fade- and water-resistant prints
Color
Print information pages
Manage and maintain
Menu Item Sub Menu Item Description
Use the HP Embedded Web Server
About cookies
Open the HP Embedded Web Server
Features
Home tab
Network tab
Web Services tab
Tools Tab
Use HP Web Jetadmin software
Product security features
Settings Tab
Security statements
Disable unused protocols and services
Control Panel Lock
Administrator Settings
Color Access Control Protected Protocols Https
Scan-to and Fax-to Folder Authentication
Firewall
Economy settings
Set Sleep After Standby
Set Standby
Schedule On/Off
Product updates
Clean the product
Clean the control panel
Problem-solving checklist
Solve problems
Customer support
Check that the product power is on
Check the control panel for error messages
Test print functionality
Try sending a print job from a computer
Restore the factory-set defaults
Factors that affect product performance
Paper feeds incorrectly or becomes jammed
Product does not pick up paper
Product picks up multiple sheets of paper
Prevent paper jams
Clear jams
Jam locations
Clear jams in Tray 1Multi-purpose tray
Enww
Reinstall the duplexer Close the left door Solve problems
Clear jams in Tray
Clear jams in optional Tray
Clear jams in the left door
Enww
Clear jams in the output bin
Clear jams in the duplexer
Enww
Improve print quality
Use the correct paper type setting in the printer driver
Adjust color
Change the paper type and size setting for Windows
Change the paper type and size setting for Mac
Change the color options
Dry Time Saturation Black Ink Spread
Enww
Use paper that meets HP specifications
Interpret the Print Quality Report
Inspect the ink cartridge for damage
Clean the printhead
Clean ink smears
Use the printer driver that best meets your printing needs
HP PCL 6 driver
HP UPD PS driver
Product does not print or it prints slowly
Product does not print
Product prints slowly
File does not print from the USB storage device
Solve product connectivity problems
Solve USB direct-connect problems
Solve network problems
Poor physical connection
Computer or workstation might be set up incorrectly
Computer is using the incorrect IP address for the product
Computer is unable to communicate with the product
Solve wireless network problems
Wireless connectivity checklist
Ii. Click All Programs
Cannot connect more computers to the wireless product
Solve product software problems with Windows
Network does not appear in the wireless networks list
Wireless network is not functioning
ProblemSolution
Solve product software problems with Mac
Printer driver is not listed in the Print & Fax list
Software troubleshooting
Print job was not sent to the product that you wanted
Hardware troubleshooting
Supplies and accessories
Order parts, accessories, and supplies
Part numbers
Part number Cartridge number Description
Enww
Service and support
Hewlett-Packard limited warranty statement
End User License Agreement
Transfer
OpenSSL
Customer support
Appendix B Service and support
Product specifications
Physical specifications
Environmental specifications
Product Height Depth Width Weight
Operation LwAd-mono B LwAd-color B
Environmental specifications
Appendix C Product specifications
Protecting the environment
Environmental product stewardship program
Ozone production
Power consumption
Paper use
Plastics
HP Officejet print supplies
Return and recycling instructions
United States and Puerto Rico
Multiple returns more than one cartridge
Single returns
Non-U.S. returns Battery disposal Printer recycling
Paper
Material restrictions
HP Officejet Pro X451 and X551 MFP Series
Disposal of waste equipment by users
Material Safety Data Sheet Msds
For more information
Restriction on Hazardous Substances statement Ukraine
Restriction on Hazardous Substances statement Vietnam
Regulatory information
Regulatory Notices
Regulatory model identification number
FCC Statement
Vcci statement Japan Power cord instructions
Power cord statement Japan EMC statement Korea
GS statement Germany
European Union Regulatory Notice
Additional statements for wireless products
FCC compliance statement-United States
Australia statement
Brazil Anatel statement
Canadian statements
Japan statement Korean statement Taiwan statement
Anonymous usage information storage
To disable the usage information function
Mexico statement
How do I?
Appendix F How do I?
Index
USB
Labels
Enww
TCP/IP
Third-party licenses
LICENSE.openssl--openssl
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Page
Appendix a
Page
Page
Page
Page
Hewlett-Packard Development Company, L.P
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Contents