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HP Officejet Pro X451 and X551 MFP Series
Models:
Pro X451
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Troubleshooting
Specification
Install
Default Paper Plain Paper
Use HP Web Jetadmin software
Configure IP network settings
Solve problems with Mac
Create a printing preset
Accessibility features
Setup Menu
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HP Officejet Pro X451 and X551 MFP Series
User Guide
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Contents
Officejet PRO X451
Page
HP Officejet Pro X451 and X551 MFP Series
Trademark Credits
Copyright and License
Conventions used in this guide
Conventions used in this guide
Table of contents
Use the product with Windows
Load Tray 2 or optional Tray Configure trays
107
101
117
155
153
161
165
173
181
179
Product basics
Supported operating systems
Product overview
HP Officejet Pro X451 MFP Series models
Officejet Pro X451dn models Paper handling
Connectivity
Environmental features
HP Officejet Pro X551 MFP Series models
Officejet Pro X551dw models Paper handling
Accessibility features
Product views
Front view X451 Series
Front view X551 Series
Back view
Interface ports
Serial number and model number location
Control panel layout X451 Series
Buttons on the Home screen X451 Series
Control panel help system
Control panel layout X551 Series
Product basics
Buttons on the Home screen X551 Series
Jan 00 00 0000a
Product basics
Control panel help system
Product basics
Plug and Print Officejet Pro X551 models only
Control panel menus
Status menu
Apps
Setup Menu
PIN
Network menu
Menu item Sub-menu item Description
Enable Web Services Yes
HP Web Services menu Officejet Pro X451 models only
Language
Device Setup menu
Default Paper Plain Paper
Tray Lock None
Menu item Sub-menu item Description
Menu item Description
Tools menu
Usage
Print Reports menu
Control panel menus
Connect the product using a USB cable
CD installation
Connect the product
Install the product on a wired network
Connect the product to a network
Supported network protocols
Obtain the IP address
Install the software
HP OfficeJet Pro
Configure IP network settings
View or change network settings
Set or change the product password
Touch the Manual IP Address button
Link speed and duplex settings
Setting Description
HP ePrint
Connect the product to a wireless network using WPS
Manually connect the product to a wireless network
Enww
Connect the product
Select the correct printer driver for Windows
Recommended software installation
Use the product with Windows
Supported operating systems and printer drivers for Windows
Use the product with Windows
HP Universal Print Driver UPD
Change print job settings for Windows
Priority for print settings
UPD installation modes
Change the product configuration settings
Change the default settings for all print jobs
Windows Vista
Remove the printer driver from Windows
Supported utilities for Windows
Windows XP
Use the product with Windows
HP Utility for Mac
Use the product with Mac
Supported operating systems and printer drivers for Mac
Software for Mac computers
Priority for print settings for Mac
Change printer-driver settings for Mac
HP Utility features
Click the Options & Supplies button
HP Embedded Web Server
Solve problems with Mac
Remove the printer driver from Mac operating systems
Supported utilities for Mac
Understand paper use
Paper and print media
Media type
Supported paper sizes
1Supported paper and print media sizes
Size Dimensions Tray Automatic duplex Printing
3Supported cards
Supported paper types and tray capacity
Paper type Weight Capacity1 Paper orientation
Paper type Weight Capacity
7Tray 2 main tray and Tray 3 accessory tray
Load Tray 1 multi-purpose tray on left side of the product
Load paper trays
Load Tray 2 or optional Tray
Paper use Configure the product
Configure trays
Configure trays
Ink cartridges
Ink cartridge information
Color Cartridge number Part number
Manage ink cartridges
Change settings for ink cartridges
Print when an ink cartridge is at estimated end of life
Supplies views
Recycle supplies Ink cartridge storage
Print with General Office mode
Store and recycle supplies
HP anticounterfeit website
Replace the ink cartridges
Replacement instructions
Replacement instructions
Solve issues with supplies
Check the ink cartridges
Refilled or remanufactured ink cartridges
Section
Interpret the Print Quality Report
Magenta Yellow
Interpret control panel messages for supplies
Incompatible color
Genuine HP supply installed
Install color cartridge
Used color installed, to accept press OK
Recommended action
Ink cartridges
Print
Print tasks Windows
Open the printer driver with Windows
Get help for any printing option with Windows
Save custom print settings for reuse with Windows
Change the number of print copies with Windows
Use a printing shortcut with Windows
Create printing shortcuts
Select an existing shortcut as a base
Select the page size with Windows
Improve print quality with Windows
Select the paper tray with Windows
Print on both sides duplex with Windows
Select a custom page size with Windows
Select the paper type with Windows
Enww
Print multiple pages per sheet with Windows
Select page orientation with Windows
Create and use printing presets with Mac
Print tasks Mac
Set Advanced color options with Windows
Print multiple pages on one sheet of paper with Mac
Create a printing preset
Use printing presets
Print a cover page with Mac
Print on both sides of the page duplex printing with Mac
Set the color options with Mac
Use automatic duplex printing
Print colored text as black grayscale with Windows
Cancel a print job
Cancel a print job with Windows
Additional print tasks Windows
Additional print tasks Windows
Print the first or last page on different paper with Windows
Enww
Enww
Scale a document to fit page size with Windows
Add a watermark to a document with Windows
Create a booklet with Windows
Additional print tasks Mac OS
Cancel a print job with Mac
Use watermarks with Mac
Use HP ePrint
Change the paper size and type with Mac
Resize documents or print on a custom paper size with Mac
Use the HP ePrint Mobile Driver
Supported operating systems
AirPrint
Connect and print from a WiFi capable mobile device
Connect the printer with HP Wireless Direct
Connect the printer with HP Wireless Direct
For Officejet Pro X551 Series printers
Plug and Print USB Drive printing
Touch Start Black or Start Color to start the print job
Print
Adjust color
Color
Change the color theme for a print job
Dry Time Saturation Black Ink Spread
Change the color options
Use the HP EasyColor option
Match colors to your computer screen
Print fade- and water-resistant prints
Color
Manage and maintain
Print information pages
Menu Item Sub Menu Item Description
About cookies
Use the HP Embedded Web Server
Features
Open the HP Embedded Web Server
Home tab
Web Services tab
Network tab
Tools Tab
Security statements
Use HP Web Jetadmin software
Product security features
Settings Tab
Control Panel Lock
Disable unused protocols and services
Firewall
Administrator Settings
Color Access Control Protected Protocols Https
Scan-to and Fax-to Folder Authentication
Economy settings
Set Standby
Set Sleep After Standby
Schedule On/Off
Clean the product
Product updates
Clean the control panel
Solve problems
Problem-solving checklist
Customer support
Try sending a print job from a computer
Check that the product power is on
Check the control panel for error messages
Test print functionality
Factors that affect product performance
Restore the factory-set defaults
Prevent paper jams
Paper feeds incorrectly or becomes jammed
Product does not pick up paper
Product picks up multiple sheets of paper
Jam locations
Clear jams
Clear jams in Tray 1Multi-purpose tray
Enww
Reinstall the duplexer Close the left door Solve problems
Clear jams in Tray
Clear jams in optional Tray
Clear jams in the left door
Enww
Clear jams in the output bin
Clear jams in the duplexer
Enww
Improve print quality
Change the paper type and size setting for Mac
Use the correct paper type setting in the printer driver
Adjust color
Change the paper type and size setting for Windows
Change the color options
Dry Time Saturation Black Ink Spread
Enww
Use paper that meets HP specifications
Interpret the Print Quality Report
Inspect the ink cartridge for damage
Clean ink smears
Clean the printhead
Use the printer driver that best meets your printing needs
HP UPD PS driver
HP PCL 6 driver
Product does not print
Product does not print or it prints slowly
File does not print from the USB storage device
Product prints slowly
Poor physical connection
Solve product connectivity problems
Solve USB direct-connect problems
Solve network problems
Computer is using the incorrect IP address for the product
Computer or workstation might be set up incorrectly
Computer is unable to communicate with the product
Wireless connectivity checklist
Solve wireless network problems
Ii. Click All Programs
Cannot connect more computers to the wireless product
ProblemSolution
Solve product software problems with Windows
Network does not appear in the wireless networks list
Wireless network is not functioning
Solve product software problems with Mac
Software troubleshooting
Printer driver is not listed in the Print & Fax list
Print job was not sent to the product that you wanted
Hardware troubleshooting
Part number Cartridge number Description
Supplies and accessories
Order parts, accessories, and supplies
Part numbers
Enww
Hewlett-Packard limited warranty statement
Service and support
End User License Agreement
Transfer
OpenSSL
Customer support
Appendix B Service and support
Product specifications
Operation LwAd-mono B LwAd-color B
Physical specifications
Environmental specifications
Product Height Depth Width Weight
Environmental specifications
Appendix C Product specifications
Environmental product stewardship program
Protecting the environment
Ozone production
HP Officejet print supplies
Power consumption
Paper use
Plastics
Single returns
Return and recycling instructions
United States and Puerto Rico
Multiple returns more than one cartridge
HP Officejet Pro X451 and X551 MFP Series
Non-U.S. returns Battery disposal Printer recycling
Paper
Material restrictions
Disposal of waste equipment by users
Material Safety Data Sheet Msds
For more information
Restriction on Hazardous Substances statement Vietnam
Restriction on Hazardous Substances statement Ukraine
FCC Statement
Regulatory information
Regulatory Notices
Regulatory model identification number
Power cord statement Japan EMC statement Korea
Vcci statement Japan Power cord instructions
European Union Regulatory Notice
GS statement Germany
Brazil Anatel statement
Additional statements for wireless products
FCC compliance statement-United States
Australia statement
Japan statement Korean statement Taiwan statement
Canadian statements
To disable the usage information function
Anonymous usage information storage
Mexico statement
How do I?
Appendix F How do I?
USB
Index
Labels
Enww
TCP/IP
Third-party licenses
LICENSE.openssl--openssl
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Appendix a
Page
Page
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Page
Hewlett-Packard Development Company, L.P
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