Firewall | 113 |
113 | |
Syslog | 114 |
Certificates | 114 |
Signed Firmware | 114 |
Wireless Authentication | 114 |
Economy settings | 114 |
Print with General Office mode | 114 |
Power handling | 114 |
Clean the product | 116 |
Clean the control panel | 116 |
Product updates | 116 |
11 Solve problems | 117 |
Customer support | 117 |
117 | |
Step 1: Check that the product power is on | 118 |
Step 2: Check the control panel for error messages | 118 |
Step 3: Test print functionality | 118 |
Step 4: Try sending a print job from a computer | 118 |
Step 5: Test the Plug and Print USB Drive printing functionality (X551 Series) | 118 |
Factors that affect product performance | 119 |
Restore the | 119 |
Paper feeds incorrectly or becomes jammed | 120 |
The product does not pick up paper | 120 |
The product picks up multiple sheets of paper | 120 |
Prevent paper jams | 120 |
Clear jams | 121 |
Jam locations | 121 |
Clear jams in Tray | 122 |
Clear jams in Tray 2 | 125 |
Clear jams in optional Tray 3 | 126 |
Clear jams in the left door | 127 |
Clear jams in the output bin | 129 |
Clear jams in the duplexer | 130 |
Improve print quality | 132 |
Use the correct paper type setting in the printer driver | 133 |
Adjust color | 133 |
Use paper that meets HP specifications | 137 |
Check the ink cartridges | 137 |
Clean ink smears | 140 |
ENWW | ix |