11Solve problems
●Customer support
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●Restore the
●Paper feeds incorrectly or becomes jammed
●Clear jams
●Improve print quality
●The product does not print or it prints slowly
●Solve Plug and Print USB Drive printing problems (X551 Series)
●Solve product connectivity problems
●Solve wireless network problems
●Solve product software problems with Windows
●Solve product software problems with Mac
Customer support
Get telephone support, free during your warranty period, for your country/region
Have the product name, serial number, date of purchase, and problem description ready.
Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/.
Get | http://www.hp.com/go/support |
and download drivers and software, and electronic |
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information |
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Get support for products used with a Macintosh computer | www.hp.com/go/macosx |
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Download software utilities, drivers, and electronic | http://www.hp.com/go/support |
information |
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Order additional HP service or maintenance agreements | www.hp.com/go/carepack |
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Register your product | www.register.hp.com |
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Follow these steps when trying to solve a problem with the product.
●Step 1: Check that the product power is on
ENWW | Customer support 117 |