Troubleshooting

Table 5-1: Main Module and Electronics Modules M1-M4 Active Alarms continued

LCD Display

Possible Cause

Suggested Action

xAlarms

On Manual Bypass

The UPS has been manually switched into Maintenance Bypass mode. The UPS can no longer protect the load or condition the utility to the load.

This is a normal operation.

x Alarms

The UPS detects that its output voltage

Contact Technical Support for

 

is higher than its configured operational

assistance.

Output AC Over

range. The UPS will immediately

 

Voltage

 

initiate a transfer to Bypass mode, if

 

 

 

 

that mode is available. If Bypass mode

 

 

is not available at the time of this

 

 

failure, the UPS will shut down

 

 

immediately to protect the load.

 

 

This could be caused by a hardware

 

 

component failure.

 

 

 

 

x Alarms

This alarm is triggered by one of the

Contact Technical Support for

 

following events:

assistance.

Output AC Under

 

 

Voltage

The UPS detects that its output

 

 

voltage is lower than its configured

 

 

operational range. The UPS will

 

 

immediately initiate a transfer to

 

 

Bypass mode, if that mode is

 

 

available.

 

 

A significant change in load or load

 

 

types occurs that causes a

 

 

temporary sag in output voltage. If

 

 

Bypass mode is available, the UPS

 

 

attempts to automatically recover

 

 

and return to an online mode after

 

 

a couple of seconds.

 

 

If Bypass mode is not available at

 

 

the time of the failure, the UPS will

 

 

shut down immediately to protect

 

 

the load.

 

 

 

 

x Alarms

The current load exceeds 100% of the

Reduce the load level to clear the

 

maximum capacity available that this

alarm. If the alarm persists after load

Output Overload

UPS will support in Nonredundant

reduction, see the LCD panel to

 

 

mode. The UPS issues an alarm, but

determine which electronics module is

 

does not take any other action for this

reporting overload.

 

level of overload.

Contact Technical Support for

 

 

 

 

assistance.

 

 

 

xAlarms

Program

Checksum Fail

The UPS detects that the Module Flash Program Space is corrupt. This is usually caused by a Flash Upgrade Failure.

This only occurs during product upgrade.

Re-flash the failing electronics module with the latest upgrade package.

continued

5-8

HP Uninterruptible Power System R12000 XR Models User Guide