HP R12000 XR 53

Troubleshooting

Table 5-1: Main Module and Electronics Modules M1-M4 Active Alarms continued

LCD Display	Possible Cause	Suggested Action
x Alarms	At least one electronics module	Contact Technical Support for
	generates this alarm when it detects an	assistance.
Rectifier Input	generates this alarm when it detects an	assistance.
Rectifier Input	abnormally high input current. The
Over Current	abnormally high input current. The
Over Current	detecting module shuts down to protect
	detecting module shuts down to protect
	itself from damage. The UPS may have
	transitioned into Automatic Bypass
	mode due to the failure, depending on
	the load levels present at the time of
	the failure and the number of modules
	affected.
	This could be caused by a hardware
	failure.

x Alarms	The UPS detects a Remote Emergency	Refer to the section, “Remote
	Power Off signal. The electronics	Emergency Power Off Port,” in
Remote	Power Off signal. The electronics	Emergency Power Off Port,” in
Remote	modules immediately shut down and	Chapter 1 for more information.
Emergency Power	modules immediately shut down and	Chapter 1 for more information.
Emergency Power	battery starts are inhibited.
Off	battery starts are inhibited.
Off

x Alarms	At least one electronics module failed	Contact Technical Support for
	the code validation check. The code	assistance.
Software	the code validation check. The code	assistance.
Software	revision currently installed is
Incompatibility	revision currently installed is
Incompatibility	incompatible with the rest of the
Detected	incompatible with the rest of the
Detected	system.
	system.

x Alarms	This is an alarm and a status to	This is a normal operation. This alarm
	indicate that the UPS is currently	may be accompanied by other alarms
UPS On Battery	indicate that the UPS is currently	may be accompanied by other alarms
UPS On Battery	operating in Battery mode.	that will indicate the root cause of the
	operating in Battery mode.	that will indicate the root cause of the
		problem.

x Alarms	This is an alarm and a status to	This alarm may be accompanied by
	indicate that the UPS is currently	other alarms that will indicate the root
UPS On Bypass	indicate that the UPS is currently	other alarms that will indicate the root
UPS On Bypass	operating in Bypass mode.	cause of the problem.
	operating in Bypass mode.	cause of the problem.

x Alarms	The UPS detects that the utility source	Verify the utility power. If the problem
	voltage is not within an acceptable	persists, contact an electrician.
Utility Fail	voltage is not within an acceptable	persists, contact an electrician.
Utility Fail	range.
	range.

x Alarms	The UPS detects that the utility source	Verify the utility power. If the problem
	voltage is either not present, or so	persists, contact an electrician.
Utility Not Present	voltage is either not present, or so	persists, contact an electrician.
Utility Not Present	abnormally low that the UPS classifies
	abnormally low that the UPS classifies
	it as not being present.

HP Uninterruptible Power System R12000 XR Models User Guide

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