HP R12000 XR Problems During Startup, Problems After Startup

Troubleshooting

Problems During Startup

If problems occur when starting the UPS, refer to Table 5-2for possible causes and suggested actions.

Table 5-2: Troubleshooting problems during UPS startup

Symptom Possible Cause Suggested Action

UPS will not start. There is no utility power.

Unit is hardwired. Contact a qualified electrician to check power at the utility receptacle.

Batteries are disconnected.	Install the battery trays. If the
	batteries are installed, remove and
	then reinsert the electronics modules.
REPO: Audible alarm sounds	Ensure that the REPO switch is in the
and Alarm LED is lit.	proper position (open) and utility is
	present. Press the On button.

Problems After Startup

If problems occur after starting the UPS, refer to Table 5-3for possible causes and suggested actions.

Table 5-3: Troubleshooting problems after UPS startup

Symptom	Possible Cause	Suggested Action
Audible alarm sounds.	An alarm condition exists.	Scroll through the LCD menu for
Alarm LED is lit.		system alarms to determine the
		cause.
Bypass LED is flashing.	Automatic Bypass mode is not	Scroll through the LCD menu for
	available.	system alarms to determine the
		cause.
		Manual Bypass is not
		recommended during this
		condition.
Utility LED is flashing slowly,	Utility power is within	Press the On button to assume
and all other LEDs are off.	acceptable range.	the load.
	The UPS is operating normally
	and is in Standby mode.

Utility LED is flashing rapidly.	The full UPS or an electronics
	module is in the process of
	starting up.

Wait for continuous Utility or Battery LED light, or slowly flashing Utility LED.

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5-10 HP Uninterruptible Power System R12000 XR Models User Guide