HP RISS Components manual Troubleshooting, Changing your password, Changing your language

Models: RISS Components

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Figure 14 Audit log details

8.From the Query Results page, you can also save the query or search criteria you entered. See "Saving query or search criteria" on page 22.

Changing your password

Depending on how your system is configured, your password is the same as your Windows password or you have the option to manage your password. The following information applies to users who can change their password through the Web Interface.

For security reasons, change your password periodically. Change your password immediately after you log in for the first time.

To change your password for accessing the RISS Web Interface:

1.Click Preferences in the toolbar.

2.Enter your current password (Old Password), enter the New Password twice, and then click Change.

Changing your language

To change the language of the user interface:

1.Click Preferences in the toolbar.

2.Enter the language you prefer. Supported languages are English, French, German, Spanish, Portuguese, Chinese (traditional), Chinese (Taiwanese), Korean, and Japanese.

Troubleshooting

Troubleshooting topics include:

Unable to display saved results, page 31

Problems exporting results, page 31

Unable to display saved results

Search results are saved for two weeks and then deleted. If you save the results of a query, but the retention settings delete the files before the end of the two weeks, the results still appear in the application, but cannot be reloaded from the saved search results. Clicking the saved results displays an error because the application cannot find the saved results on RISS.

Problems exporting results

This section is specific to RIM for Exchange users. The RIM for Domino equivalent is explained in the HP RIM for Domino User’s Guide included on the documentation CD in the RIM for Domino product.

User Guide

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HP RISS Components manual Troubleshooting, Changing your password, Changing your language, Unable to display saved results