HP RISS Components manual User account settings, Setting offline cache options

Models: RISS Components

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1.Double-click the Cache Manager icon in the system tray.

2.The RISS Offline Cache Status window displays information in the Last Status Reported area. Scroll to view the report.

3.To stop Cache Manager from processing, click Stop. To resume Cache Manager, close and reopen Outlook.

4.To close the window, click Close.

User account settings

Use the following table as a quick reference for performing administrator tasks.

Table 15 RISS Outlook Interface administrator tasks

Task

Reference

 

 

Change the offline cache options

"Setting offline cache options" on page 43

 

 

Enable or disable Cache Manager

"Enabling offline cache" on page 45

 

 

Delete messages stored in the offline cache

"Clearing offline cache" on page 46

 

 

Enter or edit host information

"Setting host information" on page 46

 

 

Display application version, administrative mode

"Displaying the About options" on page 47

setting, and diagnostic information location

 

Setting offline cache options

Mobile Outlook users can access archived messages even when they are not connected to the RISS. To use this feature, the offline cache option must be enabled. See "Enabling offline cache" on page 45.

The following explains how to enabling offline cache as well as how to set the offline cache options. You may also need to set the host information before you can retrieve tombstoned messages. See Setting host information.

To change the offline cache options:

1.Select Tools > Options > Archive Options. The Archive Options panel of the Options dialog box is displayed.

2.Click Cache Options. The Offline Cache Options dialog box is displayed.

User Guide

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HP RISS Components manual User account settings, Setting offline cache options, Riss Outlook Interface administrator tasks