HP RM500SL manual FastFacts 20.1 Troubleshooting Self test failures

20Troubleshooting

20.1Section overview

This section covers common problems encountered when using the RM500SL. If you require further assistance, note your model and serial number (located on the recessed panel) and contact your local distributor, or Audioscan at 519-268-3313 800-265-2093 (USA only), 519-268-3256 (fax) or service@audioscan.com

PLEASE DO NOT SHIP YOUR UNIT BACK TO THE FACTORY. In most cases we can courier you a part that you can quickly and easily replace yourself.

This section covers the following topics:

20.2: Self test failures	20.8: Invalid HIT calibration
20.3: HIT high distortion or noise	20.9: No REM ref. mic. detected
20.4: HIT curves inconsistent	20.10: Invalid REM calibration
20.5: HIT curves differ from specifications	20.11: REM speaker overdriven
20.6: HIT speaker overdriven	20.12: Barcode scanner malfunction
20.7: No HIT reference mic. detected

FastFacts 20.1: Troubleshooting

20.2 Self test failures

Any failure during power-on self test (P.O.S.T.) is indicated on-screen and further use of the instrument is denied. Try the following steps to resolve the failure:

1)To access Self test, press <Setup>, then highlight and <PICK> [Self test].

2)If you received a Max out/in or a Routing failure, remove any hearing aids from the test chamber, and rerun self test.

3)Unplug all microphones (REM & HIT). Rerun self test. If self test passes, reconnect the microphones, one by one, running self test each time until a failure occurs. If the failure returns, display and print the test results and contact Audioscan for help.

FastFacts 20.2: Self test failures

0611 RM500SL User’s Guide Version 2.8 Page 88