asia pacific

hp learning products

issued october 2000 : http://www.hp.com/go/support/tape may have a later version

data protection

contact hp

americas europe

asia pacific

warranty

customer service form

asia pacific

contents of this section

check the web for up to date contact information

 

 

 

 

 

hp support in asia pacific

 

 

 

australia

malaysia

 

 

china (PRC)

new zealand

 

 

hong kong

philippines

 

 

india

singapore

 

 

indonesia

taiwan

 

 

japan

thailand

 

 

korea, republic of

vietnam

 

 

 

 

 

check the web for up to date information

If you have internet access, click on the URL below:

http://www.hp.com/cposupport/mail_support.html

From time to time, telephone numbers and addresses may change; accessing contact details over the web will ensure you have the latest information.

If you do not have internet access, refer below for a list of contact numbers correct at time of printing:

hp support in asia pacific

Customers in Asia Pacific region can contact HP on the telephone support lines listed, by country, below.

Major Account Customers

Where a second number is listed under the sub-heading "Major Account Customers", this number should be used by major account customers where the product number (as stated on the label on the base of your drive) is as follows:

products for major account customers

tape drive

product number

ultrium 230, internal

C7400A

ultrium 230, external

C7401A

ultrium 230, rack mounted

C7470A

or call 852 599 700

australia

Telephone (03) 8877 8000

Hours of operation: 9.00 a.m. to 5:00 p.m. Monday through Friday

Spare parts 1800 670 054

Hours of operation: 9:00 a.m. to 5:00 p.m. Monday through Friday

Major Account Customers

Telephone 61 3272 2895

china (PRC)

Telephone +86 (0)10 6564 5959

Hours of operation: 8:30 to 17:30

Monday through Friday

Major Account Customers

Telephone +86 1505 3888

hong kong

Telephone 800 96 7729

Hours of operation: 8:30 to 17:30

Monday through Friday

Major Account Customers

Telephone 852 599 7777

india

Telephone +91 11 682 6035

+86 (0)10 6564 5959

+86 1505 3888

800 96 7729

852 599 7777

Hours of operation: 9:30 a.m to 5:30 p.m Monday through Friday

indonesia

Telephone +62 (21) 350 3408

Hours of operation: 8:00 a.m to 5:00 p.m. Monday through Friday

 

 

japan

 

 

 

 

 

 

 

Telephone

+81 3

3335 8333

+81 3 3335 8333

 

 

Hours of operation: 9:00

 

 

 

to 12:00 and 13.00 to

 

 

 

17:00

 

 

 

 

Monday through Friday

 

 

 

 

 

+81 42 534 1831

 

Major Account Customers

 

 

Telephone

+81 42 534 1831

 

 

 

 

 

korea, rupublic of

 

 

 

 

 

within Seoul only

+82 (2) 3270 0700

Telephone

+82 (2) 3270 0700

 

 

 

Hours of operation: 9:00

 

 

 

a.m. to 6:00 p.m.

 

 

 

Monday through Friday.

 

 

 

9:00 a.m. to 1:00 p.m on

 

 

 

Saturdays

 

 

 

 

 

080 999 0700

 

outside Seoul only

 

 

Telephone

080 999 0700

 

 

 

Hours of operation: 9:00

 

 

 

a.m. to 6:00 p.m.

 

 

 

Monday through Friday.

 

 

9:00 a.m. to 1:00 p.m on Saturdays

+81 42 534 1831

Major Account Customers

Telephone +81 42 534 1831

malaysia

Telephone +60 (3) 295 2566

Hours of operation: 8:30 a.m. to 5:30 p.m. Monday through Friday

Major Account Customers

Telephone +60 (3) 298 6555

new zealand

Telephone +64 (9) 356 6640

Hours of operation: 9:00 a.m. to 5:30 p.m. Monday through Friday

philippines

Telephone +63 (2) 867 3351

Hours of operation: 8:30 a.m. to 5:30 p.m. Monday through Friday

singapore

Telephone +65 272 5300

Hours of operation: 8:30 a.m. to 5:30 p.m Monday through Friday

Major Account Customers

Telephone +65 293 2911

taiwan

Telephone

+886

(2)

2717 0055

+886

(2)

2717 0055

 

Hours of operation: 8:30

 

 

 

 

a.m. to 5:30 p.m.

 

 

 

 

Monday through Friday

 

 

 

 

 

 

 

+886

(2)

712 0404

Major Account Customers

 

 

 

Telephone

+886

(2)

712 0404

 

 

 

thailand

Telephone +66 (2) 661 4000

Hours of operation: 8:30 a.m. to 5:30 p.m. Monday through Friday

vietnam

Telephone +84 (0) 8823 4530

Hours of operation: 8:00 a.m. to 5:00 p.m. Monday through Friday

8.00a.m to 12:00 p.m on Saturday

© 2000, Hewlett-Packard Company

file:///C/Documents%20and%20Settings/topher.COL-SPRINGS/Desktop/manual/document/common/contact/eng/asiap.htm [12/3/2001 7:50:23 AM]

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HP Tape manual Asia pacific