HP Tape None of the drive’s LEDs illuminate, All of the LEDs on the front panel blink continually

The first step in problem-solving is establishing whether the problem lies with the cartridge, the drive, the host computer and its connections, or with the way the system is being operated. If none of the following advice helps you solve the problem, refer to our World Wide Web Customer Care pages on: //www.hp.com/support/dlt1 or call for assistance.

None of the drive’s LEDs illuminate

Possible reason	Recommended action
The drive is not receiving power.	Check the drive’s power cable and power
	connections. Plug the power cable into a different
	power outlet.

All of the LEDs on the front panel blink continually

Possible reason	Recommended action
An internal drive fault has occurred.	1. Press and hold the Eject button for 6 seconds to
	reset the drive.
	2. Turn the drive off and then on again.
	3. Call technical support if POST continues to fail.

The host server or workstation does not recognize the HP Surestore DLT1 tape drive

Possible reason	Recommended action
The drive’s SCSI ID might not be unique.	Identify the SCSI IDs of existing SCSI devices by
	using HP Library & Tape Tools.
	Change the drive’s SCSI ID. Shut down and turn
	off the host server or workstation; turn off the
	desktop drive. Change the drive’s SCSI ID. Turn on
	the host server or workstation and desktop drive.
	Ensure that all devices on the SCSI bus are SE or
	LVD.
The SCSI host adapter might be incorrectly	Check the SCSI host adapter configuration. Refer
configured.	to the SCSI host adapter manuals for instructions.
The SCSI cable might be loose.	Check both ends of the SCSI cable.
The SCSI terminator might be loose or missing.	Make sure the terminator is properly seated on the
	open SCSI connector on the rear panel of the
	desktop drive or on the last device on the SCSI
	bus.

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