Exchange 2003 VSS Backup Solution
For IBM Storage DS8000/DS6000
And Symantec Backup Exec 11d
Page 2 David West, David Hartman
©Copyright IBM Corp. 2007
Table of Contents

Table of Contents .................................................................................... 2

Executive Summary ................................................................................. 5

The Importance of Exchange VSS Solutions ........................................ 5

Cost of Downtime ................................................................................................................................... 6
Target Environment ................................................................................................................................ 6

IBM System Storage™ DS8000 Series ................................................... 7

IBM System Storage™ DS6000 Series ................................................... 8

Installing CIM Agent for Windows ........................................................ 10

Installation Overview for Windows ............................................................................. 11
Installing the CIM Agent on Windows ................................................................................................... 12
Verifying the CIM Agent Installation on Windows ...................................................... 18
Configuring the CIM Agent for Windows .................................................................... 20
Configuring the CIM Agent to run in Unsecure Mode ................................................ 24
Verifying the CIM Agent Connection on Windows ..................................................... 25
Error Messages .......................................................................................................... 28
DS Open API Support for Microsoft Volume Shadow Copy and Virtual Disk Services
for Windows ................................................................................................................ 31
DS Open API Support for Microsoft VSS and VDS Overview .................................... 31
Microsoft Volume Shadow Copy Service ............................................................................................. 31
Microsoft Virtual Disk Service ............................................................................................................... 32
DS Open API Support for Microsoft VSS and VDS Installation Overview ................. 33
DS Open API Support for Microsoft VSS and VDS Installation Requirements .......... 33
Hardware Requirements ...................................................................................................................... 33
Software Requirements ........................................................................................................................ 34
Verifying the DS Open API Support for Microsoft VSS and VDS Windows Installation
.................................................................................................................................... 40
Creating VSS_FREE and VSS_RESERVED Pools for Microsoft VSS ...................... 41

Verifying DS Open API Support for Microsoft VSS and VDS Windows

Configuration ......................................................................................... 42

DS Open API Support for Microsoft VSS and VDS Reconfiguration Commands ...... 43
Error Codes Returned by Microsoft VSS and VDS .................................................... 45

Validate VSS Operations with Vshadow.exe ....................................... 48

Installing Symantec Backup Exec for Windows Servers ................... 49

Backup Exec Overview ........................................................................................................................ 49
Backup Exec Installation Overview ...................................................................................................... 49
Backup Exec Installation Requirements ..................................................................... 51
The Backup Exec Service Account ............................................................................ 53
Installing Backup Exec for Windows Servers ............................................................. 54
Before Starting Backup Exec ..................................................................................... 57
Initial Backup Exec Server Configuration ................................................................... 58
Installing the Remote Agent for Windows Systems ................................................... 59