IBM N2800e - page 49

Table8. NSBxxxx error codes and text messages (continued)

Error code Error message What you should do

NSB71509 DHCP option %d boot

server name %s failed

DNS.

Verifythat the DHCP server settings are

correct.

NSB71515 Missing DHCP option

%d from server. Verifythat the DHCP server settings are

correct.

NSB71525 Missing DHCP client IP

address. Verifythat the DHCP server settings are

correct.

NSB71535 Missing DHCP client

directory and file name. Verify that the DHCP server settings are

correct.

NSB71545 DHCP OFFER XID

different than DHCP

DISCOVER XID.

Verifythat the DHCP server settings are

correct.

NSB71555 DHCP options exceed the

maximum allowable

DHCP option length.

Verifythat the DHCP server settings are

correct.

NSB71605 DHCP offer from server

%s not valid. Verify that the DHCP server settings are

correct.

BOOTP messages (NSB72xxx)

NSB72505 BOOTP options exceed

the maximum allowable

BOOTP option length.

Verifythat the BOOTP server settings are

correct.

Network communication messages (NSB8xxxx)

NSB80509 Destination unreachable,

return code x%d. Verifythat there are no problems with the

network, and restart the thin client.

NSB80519 Failed ICMP mask

request. Verifythat there are no problems with the

network, and restart the thin client.

NSB80529 Failed ICMP router

solicitation. Verifythat there are no problems with the

network, and restart the thin client.

NSB80539 Domain Name Server

(DNS) error, return code

%d.

Verifythat there are no problems with the

network, and restart the thin client.

NSB80549 Cannot fragment data

packet, data not sent. Verifythat there are no problems with the

network, and restart the thin client.

NSB80550 Transfer terminated by

user. Restart the thin client.

TFTP messages (NSB81xxx)

NSB81509 Time-out waiting for

TFTP reply. Restart the thin client. If this does not solve

the problem, verify that you connected the

network cable to the thin client.

NSB81519 TFTP error - %d %s.

Boot file server messages (NSB83xxx)

NSB83509 Unable to load file via

boot file server protocol. Ensure that the boot protocol agrees with

your server settings in the NS Boot utility.

NSB83519 Cannot access boot file

from any server. Verify your configuration settings in the NS

Boot utility,and confirm the server

configuration.

NSB83529 Cannot contact boot file

server x%s. Verifythat the boot server settings are

configured correctly.

Resolving hardware problems 39

Contents

Main Page Page Page Contents Page Safety notices Danger notices Caution notices Handling static-sensitive devices vi About this book Who should read this book Information available on the World Wide Web Related information How to send your comments viii Understanding your NetVista Thin Client Express Page Learning about the hardware Standard hardware Hardware connectors Communication hardware Monitor specifications Power consumption Upgrading hardware features Page Page Setting up the hardware Page Startup sequence Page Configuring the N2800e Thin Client Express Using the Setup Utility to configure the workstation Using the Configuration Tool to configure the workstation Page Page Installing the Thin Client Service Utility and the Operations Utilities Installing the utilities from the NetVista Thin Client Utilities CD Downloading the utilities from the NetVista Thin Client web site Page Page Managing your Thin Client Express remotely Page PPP dialer for Thin Client Express workstations Prerequisites for using PPP dial access Configuring a workstation for PPP dialer Preparing the workstation for PPP dialer configuration Configuring initial modem settings for PPP dialer access Starting the PPP dialer Learning about the NC dialer window Maintaining and reconfiguring PPP dialer parameters Using the PPP dialer to access flash images Troubleshooting PPP dialer problems Altering the flash image of a workstation Performing a software update on a workstation Using the Configuration Tool to perform a software update on a workstation Using the Thin Client Manager Operations Utility to perform a software update on a workstation Recovering the flash image of a workstation Using one workstation to recover the flash image of another workstation Enabling peer flash recovery on a workstation Recovering the image on the peer-booted workstation Disabling peer flash recovery on a workstation Using the Setup Utility to recover the flash image of a workstation Using the Thin Client Manager Operations Utility to recover the flash image of a workstation Resolving hardware problems Verifying hardware problems Visible hardware failure Page Audio beep sequences LED indications Error codes and text messages Page Page Page Page Appendix A. Replacing hardware parts Replacing the N2800e Thin Client Express CompactFlash card Replacing parts other than the N2800e CompactFlash card Page Returning hardware parts Appendix B. Hardware maintenance procedures Page Page Page Page Page Appendix C. Setting the thin client voltage for your location Page Appendix D. Recovering the boot block image Page Appendix E. Choosing a flash file Page Appendix F. Monitor specifications Page Appendix G. Connector pin information The following tables define the connector pins that are used with the N2800e thin client. Page Notices Environmental Design Product Recycling and Disposal Trademarks Electronic Emission Notices Federal Communications Commission (FCC) Statement Page Page O P R S T Index A B C D F O P R S T Readers Comments Wed Like to Hear from You ReadersComments Wed Like to Hear from You ___________________________________________________________________________________________________ SA23-2808-00