Contents

Safety notices . . . . . . . . . . . . v

Danger notices

. . . . .

.

. v

Caution notices

. . . . .

.

vi

Handling static-sensitive devices .

. . . . .

.

vi

About this book

.

. vii

Who should read this book

.

. vii

Information available on the World Wide Web

.

. vii

Related information

.

. vii

How to send your comments

.

. vii

Understanding your NetVista Thin Client Express . . . . . . . . . . . . . . . 1

Learning about the hardware

. .

. .

.

3

Standard hardware

.

. . .

 

. 3

Hardware connectors

.

. . .

 

. 3

Communication hardware

.

. . .

 

. 4

Monitor specifications

.

. . .

 

. 4

Power consumption

.

. . .

 

. 4

Upgrading hardware features . . . .

.

. . .

 

. 4

Setting up the hardware . . .

. .

. .

.

7

Startup sequence

. .

. .

.

9

Configuring the N2800e Thin Client Express . . . . . . . . . . . . . . 11 Using the Setup Utility to configure the workstation 11 Using the Configuration Tool to configure the workstation . . . . . . . . . . . . . . 12

Installing the Thin Client Service Utility and the Operations Utilities . . . . . . 15 Installing the utilities from the NetVista Thin Client Utilities CD . . . . . . . . . . . . . . 16 Downloading the utilities from the NetVista Thin Client web site . . . . . . . . . . . . . 16

Managing your Thin Client Express remotely . . . . . . . . . . . . . . 19

PPPdialer for Thin Client Express workstations . . . . . . . . . . . . 21

Prerequisites for using PPP dial access . . .

.

.

21

Configuring a workstation for PPP dialer . .

.

.

21

Preparing the workstation for PPP dialer configuration . . . . . . . . . . . . . 21 Configuring initial modem settings for PPP dialer access . . . . . . . . . . . . . . . 22 Starting the PPP dialer. . . . . . . . . . 23

Learning about the NC dialer window . . . . . 23

Maintaining and reconfiguring PPP dialer

parameters . . . . . . . . . . . . . . 23 Using the PPP dialer to access flash images. . . . 24 Troubleshooting PPP dialer problems . . . . . . 24

Altering the flash image of a

workstation. . . . . . . . . . . . . 25

Performing a software update on a workstation .

. 25

Using the Configuration Tool to perform a

 

 

software update on a workstation

. 25

Using the Thin Client Manager Operations Utility

 

to perform a software update on a workstation

. 26

Recovering the flash image of a workstation . .

. 26

Using one workstation to recover the flash image

 

of another workstation

.

27

Using the Setup Utility to recover the flash image

 

of a workstation

.

29

Using the Thin Client Manager Operations Utility

to recover the flash image of a workstation . . . 30

Resolving hardware problems. . . . . 31

Verifying hardware problems

.

31

Visible hardware failure

.

32

Audio beep sequences

.

34

LED indications

.

35

Error codes and text messages

.

36

Appendix A. Replacing hardware parts

 

41

Replacing the N2800e Thin Client Express

 

 

CompactFlash card

.

41

Replacing parts other than the N2800e

 

 

CompactFlash card

.

42

Returning hardware parts

.

44

Appendix B. Hardware maintenance procedures . . . . . . . . . . . . . 45

Appendix C. Setting the thin client

voltage for your location . . . . . . . 51

Appendix D. Recovering the boot block image . . . . . . . . . . . . . . . 53

Appendix E. Choosing a flash file . . .

55

Appendix F. Monitor specifications . .

57

Appendix G. Connector pin information

59

Notices

61

Environmental Design

. 62

Product Recycling and Disposal

. 62

© Copyright IBM Corp. 2000

iii

Page 5
Image 5
IBM N2800e manual Contents