IBM N2800e Contents

Contents

Safety notices ............v

Danger notices .............v

Caution notices .............vi

Handling static-sensitive devices .......vi

About this book...........vii

Who should read this book .........vii

Information available on the World WideWeb . . vii

Related information ...........vii

How to send your comments ........vii

Understanding your NetVista Thin Client

Express...............1

Learning about the hardware .....3

Standard hardware ............3

Hardware connectors ...........3

Communication hardware ..........4

Monitor specifications ...........4

Power consumption ............4

Upgrading hardware features.........4

Setting up the hardware........7

Startup sequence ..........9

Configuring the N2800e Thin Client

Express ..............11

Using the Setup Utility to configure the workstation 11

Using the Configuration Tool to configure the

workstation ..............12

Installing the Thin Client Service Utility

and the Operations Utilities......15

Installing the utilities from the NetVista Thin Client

Utilities CD ..............16

Downloading the utilities from the NetVista Thin

Client web site .............16

Managing your Thin Client Express

remotely ..............19

PPP dialer for Thin Client Express

workstations ............21

Prerequisites for using PPP dial access .....21

Configuring a workstation for PPP dialer ....21

Preparing the workstation for PPP dialer

configuration .............21

Configuring initial modem settings for PPP dialer

access ...............22

Starting the PPP dialer..........23

Learning about the NC dialer window .....23

Maintaining and reconfiguring PPP dialer

parameters ..............23

Using the PPP dialer to access flash images....24

Troubleshooting PPPdialer problems ......24

Altering the flash image of a

workstation.............25

Performing a software update on a workstation . . 25

Using the Configuration Tool to perform a

software update on a workstation ......25

Using the Thin Client Manager Operations Utility

to perform a software update on a workstation . 26

Recovering the flash image of a workstation . . . 26

Using one workstation to recover the flash image

of another workstation .........27

Using the Setup Utility to recover the flash image

of a workstation............29

Using the Thin Client Manager Operations Utility

to recover the flash image of a workstation. . . 30

Resolving hardware problems.....31

Verifyinghardware problems ........31

Visible hardware failure ..........32

Audio beep sequences...........34

LED indications .............35

Error codes and text messages ........36

Appendix A. Replacing hardware parts 41

Replacing the N2800e Thin Client Express

CompactFlash card ............41

Replacing parts other than the N2800e

CompactFlash card ............42

Returning hardware parts .........44

Appendix B. Hardware maintenance

procedures .............45

Appendix C. Setting the thin client

voltage for your location .......51

Appendix D. Recovering the boot block

image ...............53

Appendix E. Choosing a flash file . . . 55

Appendix F.Monitor specifications . . 57

Appendix G. Connector pin information 59

Notices ..............61

Environmental Design ...........62

Product Recycling and Disposal .......62