Installing the Thin Client Service Utility and the OperationsUtilities
The Thin Client Express Service and Thin Client Manager Operations Utilities are
management utilities that run on the following workstations or server platforms:
vWindows NT Server 4.0
vWindows NT Server 4.0, TerminalServer Edition (TSE)
vWindows NT Workstation4.0
vWindows 2000 Server
vWindows 2000 Professional
vWindows 2000 Advanced Server
Although these utilities are optional, IBM recommends that you install the Service
Utility on if you want to rewrite the flash image of a workstation. The Service
Utility consists of the following:
vNetVista Thin Client Express image files
vNetwork support services that provide Network File System (NFS) support for
the client to access the image files
The Service Utility services start automatically after the installation is complete.
The services also start automatically after the server reboots. If you experience
problems while attempting to update or recover the flash ofa workstation, verify
the status of the Service Utility network support services. For information
regarding how to verify the status of network support services, see the NetVista
Thin Client Service and Operations Utilities Readme file. This file is available on
the NetVista Thin Client Utilities CD, as well as the NetVista Thin Client website.
For information on using the Operations Utility, refer to IBM NetVista Thin Client
Manager Operations Utility (SA23-2812). This information is available at the
following uniform resource locator (URL):
http://www.ibm.com/nc/pubs
Table1 shows the tools, and utilities that IBM recommends for the different
methods of rewriting the flash image.
Table1. Required tools and utilities to perform flash updates and recoveries
Type of update or
recovery NSBoot Setup
Utility Configuration
Tool ServiceUtility Operations
Utility
Configuration Tool
update XX
Operations Utility
update XX
Operations Utility
recovery XX
NS Boot Setup Utility
recovery XX
Peer flash recovery X
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