Installing the Thin Client Service Utility and the Operations Utilities

The Thin Client Express Service and Thin Client Manager Operations Utilities are management utilities that run on the following workstations or server platforms:

vWindows NT Server 4.0

vWindows NT Server 4.0, Terminal Server Edition (TSE)

vWindows NT Workstation 4.0

vWindows 2000 Server

vWindows 2000 Professional

vWindows 2000 Advanced Server

Although these utilities are optional, IBM recommends that you install the Service Utility on if you want to rewrite the flash image of a workstation. The Service Utility consists of the following:

vNetVista Thin Client Express image files

vNetwork support services that provide Network File System (NFS) support for the client to access the image files

The Service Utility services start automatically after the installation is complete. The services also start automatically after the server reboots. If you experience problems while attempting to update or recover the flash ofa workstation, verify the status of the Service Utility network support services. For information regarding how to verify the status of network support services, see the NetVista Thin Client Service and Operations Utilities Readme file. This file is available on the NetVista Thin Client Utilities CD, as well as the NetVista Thin Client website.

For information on using the Operations Utility, refer to IBM NetVista Thin Client Manager Operations Utility (SA23-2812). This information is available at the following uniform resource locator (URL):

http://www.ibm.com/nc/pubs

Table 1 shows the tools, and utilities that IBM recommends for the different methods of rewriting the flash image.

Table 1. Required tools and utilities to perform flash updates and recoveries

Type of update or

NSBoot Setup

Configuration

Service Utility

Operations

recovery

Utility

Tool

 

Utility

 

 

 

 

 

Configuration Tool

 

X

X

 

update

 

 

 

 

 

 

 

 

 

Operations Utility

 

 

X

X

update

 

 

 

 

 

 

 

 

 

Operations Utility

 

 

X

X

recovery

 

 

 

 

 

 

 

 

 

NS Boot Setup Utility

X

 

X

 

recovery

 

 

 

 

 

 

 

 

 

Peer flash recovery

X

 

 

 

 

 

 

 

 

© Copyright IBM Corp. 2000

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IBM N2800e manual Copyright IBM Corp