Table 6. LED indications (continued)

Symptom

What you should do

 

 

The system LED fails to function

1. Verify that you plugged the power cable into a

after power on.

working electrical outlet.

 

 

2. Press the white power button to reset power to

 

the NetVista thin client.

 

3. If the system LED does not work, the power cable

 

may be defective. Substitute a properly working

 

power cable, and then repeat the steps. Contact

 

your reseller, or IBM, to request a replacement

 

part (see “Replacing parts other than the N2800e

 

CompactFlash card” on page 42).

 

4. If the system LED still does not work, you may

 

need to replace the NetVista thin client logic unit.

 

Contact your reseller, or IBM, to request a

 

replacement part (see “Replacing parts other than

 

the N2800e CompactFlash card” on page 42).

 

 

A power interruption during a

The software on the NetVista thin client may be

software update occurs. When you

damaged. Contact IBM Service and Support, and

power on the NetVista thin client,

refer to “Appendix D. Recovering the boot block

the system LED shows a solid

image” on page 53 for information on recovering the

green color, or a flashing amber

software on the NetVista thin client.

color, and the monitor does not

 

display any screens.

 

 

 

The system LED shows a solid

1. Press the white power button to reset power to

amber color, or a flashing amber

the NetVista thin client.

color.

2. If the system LED still shows a solid amber color,

 

 

or a flashing amber color, you may need to

 

replace the NetVista thin client logic unit. Contact

 

your reseller, or IBM, to request a replacement

 

part (see “Replacing parts other than the N2800e

 

CompactFlash card” on page 42).

 

 

The system LED flashes amber

The NetVista thin client hardware automatically

once shortly after power off.

enables Wake-On-LAN (WOL). This is not an

 

indication of a hardware problem.

 

 

 

Monitor LED

The monitor LED fails to function

If the problem still persists after you verified the

after power on.

monitor cable connections, or after you substituted a

 

properly working monitor, refer to the documentation

 

for your monitor for more information.

 

 

The monitor LED shows a solid

If the problem still persists after you verified the

amber color, or a flashing amber

monitor cable connections, or after you substituted a

color.

properly working monitor, refer to the documentation

 

for your monitor for more information.

 

 

Error codes and text messages

Error codes and text messages can appear on the bottom of your screen during the startup sequence of the NetVista thin client. NSBxxxx error codes and text messages indicate only hardware problems.

To verify that a NetVista thin client hardware problem exists, ensure that you complete the instructions in “Verifying hardware problems” on page 31.

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IBM N2800e manual Error codes and text messages, Monitor LED