__ 2. Unplug the power cable from the electrical outlet.

__ 3. Ensure that you properly connected all devices to the NetVista thin client. See “Connecting your hardware” on page 8 for more information.

__ 4. Plug the NetVista thin client power cable into a properly grounded, working electrical outlet.

__ 5. Power on the NetVista thin client.

__ 6. Wait for the IBM NetVista thin client screen to appear on your monitor.

vIf the IBM NetVista thin client screen appears, and the NetVista thin client does not indicate any hardware problems during power-on, you do not have a hardware problem.

vIf the NetVista thin client indicates a hardware problem, record any problem indications and a description of the problem. Consult Table 3 with your hardware problem information.

Table 3. Hardware problem resolution information

Hardware problem indications

Where to find information

 

 

Visible hardware failure

“Visible hardware failure”

 

 

Audio beep sequences

“Audio beep sequences” on page 34

 

 

LED indications

“LED indications” on page 35

 

 

Error codes and text messages

“Error codes and text messages” on page 36

 

 

Visible hardware failure

You experience visible hardware failure during normal operation when a device that is attached to your logic unit fails to function properly. Visible hardware failure includes the following:

vA device that is attached to your logic unit fails to function at all. For example:

Your mouse cursor stops moving.

Your monitor displays a blank screen.

Characters do not display on your monitor when you type.

vA device that is attached to your logic unit does not function properly. For example:

Your monitor displays unreadable screens.

Your mouse cursor does not move smoothly.

Some keys on your keyboard do not respond correctly.

If your NetVista thin client hardware has a visible hardware failure, consult Table 4. Contact your technical support if these steps do not resolve the problem.

Table 4. Visible hardware failure

Symptom

What you should do

 

 

Logic Unit

32

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IBM N2800e manual Visible hardware failure, Hardware problem indications Where to find information