__ 2. Unplug the power cable from the electrical outlet.
__ 3. Ensure that you properly connected all devices to the NetVista thin client.
See “Connecting your hardware”on page 8 for moreinformation.
__ 4. Plug the NetVista thin client power cable into a properly grounded, working
electrical outlet.
__ 5. Power on the NetVista thin client.
__ 6. Wait for the IBM NetVista thin client screen to appear on your monitor.
vIf the IBM NetVista thin client screen appears, and the NetVista thin client
does not indicate any hardware problems during power-on, you do not
have a hardware problem.
vIf the NetVista thin client indicates a hardware problem, recordany
problem indications and a description of the problem. Consult Table3
with your hardware problem information.
Table3. Hardware problem resolution information
Hardware problem indications Where to find information
Visible hardware failure “Visible hardware failure”
Audio beep sequences “Audio beep sequences”on page 34
LED indications “LED indications”on page 35
Error codes and text messages “Error codes and text messages”on page 36
Visible hardware failure
You experience visible hardware failureduring normal operation when a device
that is attached to your logic unit fails to function properly. Visiblehardware
failure includes the following:
vA device that is attached to your logic unit fails to function at all.
For example:
–Your mouse cursor stops moving.
–Your monitor displays a blank screen.
–Characters do not display on your monitor when you type.
vA device that is attached to your logic unit does not function properly.
For example:
–Your monitor displays unreadable screens.
–Your mouse cursor does not move smoothly.
–Some keys on your keyboard do not respond correctly.
If your NetVista thin client hardware has a visible hardware failure,consult
Table4. Contact your technical support if these steps do not resolve the problem.
Table4. Visible hardware failure
Symptom What you should do
Logic Unit
32