Troubleshooting
Problem |
| Cause | Reference |
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The machine does not run. | 1. The machine is not plugged in correctly. | See page 13. | |
| 2. | The threads are jammed in the hook or | Remove jamming threads. |
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| around the | |
| 3. | A confirmation message or an error message | Follow the message to turn |
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| is displayed. | it off. |
| 4. | The control system does not work correctly. | Turn the power off and turn |
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| it on again. |
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The machine is noisy. | 1. Lint has accumulated in the hook. | See page 76. | |
| 2. | The machine runs out of oil. | See page 78. |
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The needle thread breaks. | 1. The needle thread is not threaded properly. | See page 19. | |
| 2. | The needle thread tension is too tight. | See page 30. |
| 3. | The needle is bent or blunt. | See page 31. |
| 4. | The needle is not inserted properly. | See page 31. |
| 5. Stitch density is too dense. | Modify the pattern by using | |
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| an embroidery software. |
| 6. | Poor quality threads are used. | Use a high quality threads. |
| 7. | The bobbin thread is not threaded properly. | See page 17. |
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The bobbin thread breaks. | 1. The bobbin thread is not threaded properly. | See page 17. | |
| 2. | Lint has accumulated in the hook. | See page 76. |
| 3. | The bobbin is not inserted into the bobbin | See page 17. |
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| case properly. | |
| 4. | The bobbin or bobbin case has a scratch or | Replace the bobbin or |
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| nick. | bobbin case. |
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The needle breaks. | 1. The needle is not inserted properly. | See page 31. | |
| 2. | The needle is bent or blunt. | See page 31. |
| 3. | The needle clamp screw is loose. | See page 31. |
| 4. | The needle thread tension is too tight. | See page 30. |
| 5. | Stitch density is too dense. | Modify the pattern by using |
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| an embroidery software. |
| 7. | The needle thread is not threaded properly. | See page 19. |
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Skipped stitches | 1. The needle is not inserted properly. | See page 31. | |
| 2. | The needle is bent or blunt. | See page 31. |
| 3. | The needle thread is not threaded properly. | See page 19. |
| 4. | The fabric is not stretched tight enough in the | See page 22. |
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| hoop. | |
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Embroidery pattern is | 1. The needle thread tension is too tight. | See page 30. | |
distorted or not aligned. | 2. The fabric is not stretched tight enough in the | See page 22. | |
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| hoop. | |
| 3. A stabilizer is not used. | See page 15. | |
| 4. | The fabric is caught or trapped while stitching. | See page 27. |
| 5. | The threads are tangled on the bottom side of | Cut off and remove the |
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| the fabric. | tangled threads. |
| 6. | Short stitches are eliminated with the “Ignore | See pages 59, 67. |
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| short stitches” setting. | |
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The tread forms loops. | 1. The needle thread tension is too loose. | See page 30. | |
| 2. | The bobbin is not inserted properly. | See page 17. |
| 3. A poor quality thread is used. | Use a high quality thread. | |
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