Jenn-Air DUAL-FUEL SLIDE-IN RANGE warranty Before YOU Call for Service

BEFORE YOU CALL FOR SERVICE

FOR MOST CONCERNS, TRY THESE	FOOD IS NOT BROILING PRO-
FIRST:	PERLY OR SMOKES EXCESSIVELY.

THE FLAME IS UNEVEN.

• Burner ports may be clogged.

•Check if oven controls have been prop- erly set.

•Check to be sure plug is securely inserted into receptacle.

•Check or re-set circuit breaker. Check or replace fuse.

•Check power supply.

PART OR ALL OF APPLIANCE DOES NOT WORK.

•Check if surface and/or oven controls have been properly set. See pgs. 4 & 6.

•Check if oven door is unlocked after self- clean cycle. See pg. 14.

•Check if oven is set for a delayed cook or clean program. See pgs. 8 & 14.

•Check if Control Lock is activated. See pg. 12.

BAKING RESULTS ARE NOT AS EXPECTED OR DIFFER FROM PREVIOUS OVEN.

•Make sure the oven vent has not been blocked. See pg. 13 for location.

•Check to make sure range is level.

•Temperatures often vary between a new oven and an old one. As ovens age, the oven temperature often “drifts” and may become hotter or cooler. See pg. 12 for instructions on adjusting the oven tem- perature. NOTE: It is not recommended to adjust the temperature if only one or two recipes are in question.

•Check that oven temperature is decreased by 25° F when convect baking.

•See “Cooking Made Simple” booklet for more information on bakeware and baking.

•Make sure oven is preheated when recipe or directions recommend preheat.

•Check rack positions. See page 13.

•Check oven rack positions. Food may be too close to element.

•Aluminum foil was incorrectly used. Never line the broiler insert with foil.

•Trim excess fat from meat before broiling.

•A soiled broiler pan was used.

OVEN WILL NOT SELF-CLEAN.

•Check to make sure the cycle is not set for a delayed start. See pg. 14.

•Check if door is closed.

OVEN DID NOT CLEAN PROPERLY.

•Longer cleaning time may be needed.

•Excessive spillovers, especially sugary and/ or acidic foods, were not removed prior to the self-clean cycle.

OVEN DOOR WILL NOT UNLOCK AFTER SELF-CLEAN CYCLE.

•Oven interior is still hot. Allow about one hour for the oven to cool after the comple- tion of a self-clean cycle. The door can be opened when the LOC indicator word is not displayed.

MOISTURE COLLECTS ON OVEN WINDOW OR STEAM COMES FROM OVEN VENT.

•This is normal when cooking or drying foods high in moisture.

•Excessive moisture was used when clean- ing the window.

SURFACE BURNER FAILS TO LIGHT.

•Check to be sure burner ports or ignition ports are not clogged. See page 15.

•Check to be sure ignitor is dry and clicking. Burner will not light if ignitor is damaged, soiled or wet. If ignitor doesn’t click, turn control knob OFF.

SURFACE BURNER FLAME LIFTS OFF PORTS.

•Check to be sure a pan is sitting on the grate above.

•Contact an authorized Jenn-Air servicer.

SURFACE BURNER FLAME IS YELLOW IN COLOR.

•Contact an authorized Jenn-Air servicer.

•Some yellow tips on the flame are accept- able when using LP gas.

THERE IS A STRONG ODOR OR LIGHT SMOKE WHEN OVEN IS TURNED ON.

•This is normal for a new range and will disappear after a few uses. Initiating a clean cycle will “burn off” the odors more quickly.

•Turning on a ventilation fan will help remove the smoke and/or odor.

•Excessive food soils on the oven bottom. Use a self-clean cycle.

A FAN SOUND CAN BE HEARD

•This is the cooling fan and is normal. The fan will continue to run after use until the oven cools.

“F” PLUS A NUMBER AND THE MESSAGE: “CALL AN AUTHO- RIZED SERVICER OR 800-688-1100.”

•This is called a fault code. If a fault code appears in the display and beeps sound, press the Cancel pad. If the fault code and beeps continue, disconnect power to the appliance. Wait a few minutes, then reconnect power. If fault code and beeps still continue, disconnect power to the appliance and call an authorized servicer.

•If the oven is heavily soiled, excessive flare-ups may result in a fault code during a clean cycle. Press Cancel pad and allow the oven oven to cool completely. Wipe out excess soil then reset the clean cycle. If the fault code and beeps still continue, disconnect power to the appliance and call an authorized servicer.

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