Jenn-Air JMW3430 manual Assistance or Service, U.S.A, Canada, Accessories

■Has the function been entered?

See “CustomClean™ Self-Cleaning with Adjustable Levels and Auto Lock” section.

■On some models, has a delay start Self-Clean cycle been set?

See “CustomClean™ Self-Cleaning with Adjustable Levels and Auto Lock” section.

■Has a delay start been set? See “Delay Start” section.

■On double oven models, is one oven self-cleaning? When one oven is self-cleaning, the other oven cannot be set to self-clean.

Oven cooking results not what expected

■Is the proper temperature set? Double-check the recipe in a reliable cookbook.

■Is the proper oven temperature calibration set? See “Cooking Functions” section.

■Was the oven preheated?

See “Cooking Functions” section.

■Are the racks positioned properly?

See “Positioning Racks and Bakeware” section and the section for the cycle in use.

■Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.

■Is the batter evenly distributed in the pan? Check that batter is level in the pan.

■Is the proper length of time being used? Adjust cooking time.

■Has the oven door been opened while cooking?

Oven peeking releases oven heat and can result in longer cooking times.

■Are baked items too brown on the bottom? Move rack to higher position in the oven.

■Are pie crust edges browning early?

Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new JENN-AIR®appliance.

To locate factory specified parts in your area, call us or your nearest JENN-AIR designated service center.

In the U.S.A.

Call the Jenn-Air Customer eXperience Center toll free:

1-800-JENNAIR (1-800-536-6247)

Our consultants provide assistance with:

■Features and specification on our full line of appliances.

■Installation information.

■Use and maintenance procedures.

■Repair parts sales.

■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

■Referrals to local dealers, repair parts distributors and service companies. Jenn-Air designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the Jenn-Air designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance:

If you need further assistance, you can write to Jenn-Air with any questions or concerns at:

Jenn-Air Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Web address: www.jennair.com

Please include a daytime phone number in your correspondence.

In Canada

Call the Jenn-Air Customer eXperience Centre toll free:

1-800-807-6777

Our consultants provide assistance with:

■Use and maintenance procedures.

■Repair parts sales.

■Referrals to local dealers, repair parts distributors and service companies. Jenn-Air designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in Canada.

For further assistance:

If you need further assistance, you can write to:

Jenn-Air Brand Home Appliances

Customer eXperience Centre

200 - 6750 Century Ave.

Mississauga, Ontario L5N 0B7

Web address: www.jennair.ca

Please include a daytime phone number in your correspondence.

Accessories

Broiler Pan Kit

Order Part Number W10123240

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