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Troubleshooting

If you are having a problem with your unit, check this list for a possible solution before calling for service.

If you cannot solve the problem from the hints given here, or the unit has been physically damaged, call a qualified person, such as your dealer, for service.

Symptom

No sound is heard.

 

Possible Cause

 

 

Action

Connections are incorrect, or loose.

 

Check all connections and make

 

 

 

 

corrections. (See pages 8 – 11.)

CD-ROM is loaded.

 

Replace the disc .

 

 

 

 

 

Unable to record on a CD-R or CD- RW.

CD-R or CD-RW has been loaded upside down. (“NO DISC” appears on the display.)

Finalized CD-R or CD-RW has been loaded.

Disc is dirty or scratched.

Insert the disc correctly.

CD-R: Replace the disc.

CD-RW: Unfinalize the CD-RW (see page 43).

Clean or replace the disc (see page 50).

Poor radio reception.

Unable to operate the remote control.

• The antenna is not connected

 

• Reconnect the antenna securely.

correctly.

 

 

• The AM loop antenna is too close

 

• Change the position and direction of

to the unit.

 

the AM loop antenna.

• The FM antenna is not properly

 

• Extend FM antenna to the best

extended and positioned.

 

reception position.

 

 

 

• The path between the remote

 

• Remove the obstruction.

control and the remote sensor on

 

 

the unit is blocked.

 

 

• The batteries have lost their charge.

 

• Replace the batteries. (See page 12.)

 

 

 

Loaded discs cannot be ejected.

The disc does not play.

The disc play skips.

Operations are disabled.

The main AC power cord is not plugged in.

Disc Lock is in use.

The disc is upside down.

The disc is dirty or scratched.

The built-in microprocessor has malfunctioned due to external electrical interference.

Plug in the AC power plug.

Turn off Disc Lock. (See page 25.) Put the disc in with the label side up. Clean or replace the disc. (See page 50.) Unplug the unit then plug it back in.

IMPORTANT

If you are going to record something important, always test-record first to check that the recording turns out properly before proceeding with the actual recording.

The manufacturer assumes no liability whatsoever for any damage resulting from missed opportunity or accidental erasure that occurs while conducting recording or playback operations due to malfunctioning of or trouble in the unit, or for any incidental damage.

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JVC NX-CDR7 manual Troubleshooting, No sound is heard