Troubleshooting

Problem

Possible Solutions

 

 

 

 

Carriage jam

• Open the printer access door and clear any obstructions.

 

 

• Check that the printhead and ink cartridges are installed

 

correctly. (The printhead and ink cartridges are installed

 

correctly when you hear them click into place.)

 

 

Print quality

• For best results, use KODAK Paper or a paper with the

 

COLORLOK Technology logo on the package.

 

• Make sure the paper is loaded correctly (see page 17).

 

For more information, go to www.kodak.com/go/stepbystep,

 

select All-in-one printer, then Print Quality (missing colors,

 

blank prints, etc).

 

 

Ink cartridge

• Check that KODAK Ink Cartridge(s) are installed. Do not

 

use non-Kodak brand or refilled ink cartridges.

 

• Remove, then install the cartridges again. Make sure the

 

cartridges click into place.

 

 

Paper jam

• Press down on the center latch on the duplexer on the back

 

of the printer, open the duplexer cover, and gently remove

 

any paper from inside the duplexer; close the duplexer

 

cover.

 

• Press the side detents on the duplexer, and remove the

 

duplexer to access the cleanout area; remove any paper or

 

debris, then replace the duplexer.

 

• Make sure the paper in the tray is free of tears or creases.

 

• Make sure you do not overload the paper tray.

 

• Make sure that your is on a flat, hard surface free of debris.

 

When adding paper to the paper tray, objects that are

 

under the printer can enter the bottom opening and create

 

obstructions.

 

For more information, go to www.kodak.com/go/stepbystep.

 

Select All-in-one printer, then Paper jam.

 

 

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www.kodak.com/go/aiosupport

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Kodak 9200 manual Blank prints, etc, Select All-in-one printer , then Paper jam
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