Solving Problems with Media Misfeeds
" Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’re using unsupported print media.
| Symptom | Cause | Solution | |
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Several | The front edges of | Remove the media and even up the | |
sheets go | the media are not | front edges, then reload it. | |
through the | even. |
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printer |
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The media is moist | Remove the moist media and replace it | ||
together. | |||
from humidity. | with new, dry media. | ||
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| Too much static elec- | Do not fan transparencies. | |
| tricity is present. |
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Media mis- | Right side cover | Open and close the right side cover of | |
feed mes- | needs to be opened | the printer again. | |
sage stays | and closed again to |
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on. | reset the printer. |
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| Some media remains | Recheck the media path and make | |
| misfed in the printer. | sure that you have removed all of the | |
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| misfed media. | |
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Duplex | Unsupported media | Use KONICA | |
option mis- | (wrong size, thick- | media. See “Media Specifications” on | |
feeds. | ness, type, etc.) is | page 32 for supported sizes. | |
| being used. |
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| Only plain paper, | ||
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| lb) can be autoduplexed if the duplex | |
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| option is installed and the media type | |
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| is set properly in the driver. See “Media | |
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| Specifications” on page 32 for sup- | |
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| ported sizes. | |
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| Make sure that you have not mixed | |
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| media types in Tray 1. | |
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| Do not duplex, envelopes, labels, thick | |
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| stock, or transparencies. | |
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| Media is still being | Recheck the media path inside the | |
| misfed. | duplex option and make sure that you | |
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| have removed all of the misfed media. | |
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Solving Problems with Media Misfeeds | 105 |