Symptom

Cause

Solution

 

 

 

Not all pages

The tray is empty.

Check that the trays are loaded with

print.

 

media, in place, and secure.

 

 

 

 

A document is printed

Print the overlay file using a magicolor

 

with an overlay file

5430 DL driver from the magicolor

 

which has been cre-

5430 DL Utilities and Documentation

 

ated by a non-magi-

CD-ROM.

 

color 5430 DL driver.

 

 

 

 

Printer

The power cord is not

Turn off the printer, confirm that the

resets or

correctly plugged into

power cord is correctly plugged into the

turns off fre-

the outlet.

outlet, and then turn on the printer.

quently.

 

 

A system error

Contact Technical Support with the

 

 

occurred.

error information.

 

 

 

You are

Media or settings are

For autoduplexing, make sure that you

experienc-

not correct.

have a duplex option installed.

ing duplex

 

 

 

Make sure that you are using correct

problems.

 

 

media.

 

 

 

 

„ See “Media Specifications” on page

 

 

32 for supported size.

 

 

„ Do not duplex custom-sized media,

 

 

envelopes, labels, postcards, thick

 

 

stock, or transparencies.

 

 

„ Make sure that you have not mixed

 

 

media types in Tray 1.

 

 

 

 

 

Make sure that your document has

 

 

more than one page.

 

 

 

 

 

Make sure the duplex option is installed

 

 

in the Windows printer driver (Device

 

 

Option Setting tab).

 

 

 

 

 

In the printer driver (Setup/Duplex/

 

 

Booklet), choose “Short Edge Binding”

 

 

(flipped as on a clipboard) or “Long

 

 

Edge Binding” (flipped as in a

 

 

loose-leaf notebook).

 

 

 

 

 

For N-up on duplexed pages, choose

 

 

Collate only in the driver’s Paper Tab.

 

 

Do not set collation in the application.

 

 

 

110

Solving Other Problems