Introduction

This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help.

Printing the configuration page

Page 88

 

 

Preventing media misfeeds

Page 89

 

 

Understanding the media path

Page 90

 

 

Clearing media misfeeds

Page 91

 

 

Solving problems with media misfeeds

Page 105

 

 

Solving other problems

Page 108

 

 

Solving problems with printing quality

Page 112

 

 

Status, error, and service messages

Page 118

 

 

Printing the Configuration Page

Print the configuration (CONFIG) page to verify the printer is printing cor- rectly.

Press Key

Until Display Reads

(once)

 

 

READY

 

 

 

SPECIAL PAGES

PRINT CONFIG PAGE

The configuration page prints and the printer goes back to READY.

88

Introduction