Service Messages
These messages indicate a more serious fault that can only be corrected by a customer service engineer. If one of these messages appears, turn the printer off, then turn it on again. If the problem persists, contact your local vendor or authorized service provider.
This service | means... | do this... |
message... |
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ERROR | AIDC sensor error. | Contact Technical Sup- |
AIDC SENSOR |
| port with the error infor- |
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| mation. |
ERROR | A communication error | Check that the interface |
COMMUNICATION | occurred in the USB or | cable is properly con- |
| Ethernet interface. | nected to the printer. |
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| If the error continues to |
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| appear even though the |
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| cables are correctly con- |
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| nected, contact Techni- |
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| cal Support. |
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ERROR | Controller internal error. | Contact Technical Sup- |
CONTROLLER |
| port with the error infor- |
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| mation. |
ERROR | SDRAM DIMM error. | Contact Technical Sup- |
DIMM |
| port with the error infor- |
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| mation. |
ERROR | A communication error | Contact Technical Sup- |
ENGINE INTERFACE | occured with the engine | port with the error infor- |
| controller. | mation. |
ERROR | RAM writing/reading | Contact Technical Sup- |
RAM | error. | port with the error infor- |
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| mation. |
ERROR | ROM error. | Contact Technical Sup- |
ROM |
| port with the error infor- |
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| mation. |
FATAL ERROR | An error has been | Reboot the printer. This |
CODE:XX | detected with the item | often clears the service |
| indicated “XX” in the ser- | message, and printer |
| vice message. | operation can resume. |
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| If the problem persists, |
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| contact Technical Sup- |
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| port. |
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124 | Status, Error, and Service Messages |